Formatting issues when saving Doc file to DocX file

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Formatting issues when saving Doc file to DocX file

Postby mwkz » Tue Feb 12, 2013 1:06 pm

Hi,

I have a problem when saving a Doc file into a DocX file.
The Doc file contains frames and each frame contains one or more paragraph (Please see attached doc file). The problem occur when I load the Doc file (using the Document object) and save it as DocX file (FileFormat.Docx). The resulting DocX file will have no frames but only their contained text.

Thank You,
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mwkz
 
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Re: Formatting issues when saving Doc file to DocX file

Postby amy.zhao » Tue Feb 12, 2013 3:06 pm

Hello,

Thanks for your inquiry.
We have done the test with your Doc file and reproduced your problem. We are sorry for the inconvenience.
Because of we are on holiday from 9th Feb. to 17th Feb (GMT+8:00), this problem will be delayed.
We are really sorry for the inconvenience for this holiday. We will start to solve this problem the first moment we come back to work on Feb 18,2013.
Thanks for your understanding and cooperation.


Thanks &Best Regards,
Amy
E-iceblue support team
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amy.zhao
 
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Re: Formatting issues when saving Doc file to DocX file

Postby mwkz » Wed Feb 13, 2013 9:50 am

Hi Amy,

No problem. Thank you for your support.

Best Regards,
mwkz
 
Posts: 2
Joined: Fri Jun 08, 2012 11:45 am

Re: Formatting issues when saving Doc file to DocX file

Postby amy.zhao » Fri Feb 22, 2013 8:59 am

Hello,

Thanks for your waiting.
We have released new hotfix which fixed your problem. Please download and test Spire.Doc Pack (Hot Fix) Version:4.6.20(the download link is http://www.e-iceblue.com/Download/download-word-for-net-now.html).
Please feel free to contact us if you encounter any problem.

Best reagrds,
Amy
E-iceblue support team
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