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Mon Nov 21, 2016 10:33 pm

Hi,

I am trying to convert a word document to pdf and the word document contains a heading written inside brackets like: (Information Technology) .
When i convert it to pdf, sometimes it adds another trailing space in the end before the closing bracket like: (Information Technology ).
Is this a known issue or do we have a fix for this?

Thanks
Chisholm

chisholm
 
Posts: 9
Joined: Thu Nov 10, 2016 3:13 am

Tue Nov 22, 2016 2:02 am

Dear Chisholm,

Thanks for your inquiry.
Could you please provide us sample file for testing ? That would be very helpful to investigate this issue.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Nov 23, 2016 9:57 pm

Hi Betsy,

Its not an issue that happens with all the files. It happens with some of them.
I am sorry I cant provide you the document as its confidential.
We have just removed the brackets for now.
Thanks for your help anyway.

Thanks
Chisholm

chisholm
 
Posts: 9
Joined: Thu Nov 10, 2016 3:13 am

Thu Nov 24, 2016 1:40 am

Dear Chisholm,

Thanks for your feedback.
Please feel free to contact us if there is any question.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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