error trying to open doc format

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error trying to open doc format

Postby itsupport » Wed Jun 20, 2012 7:33 pm

I am getting the following error when attempting to
make a call to LoadFromFile using the attached file (attached doc file would not upload due to the following error -
The extension doc is not allowed.
The upload was rejected because the uploaded file was identified as a possible attack vector.)

spireDoc.LoadFromFile(fileTemplate, FileFormat.Doc);


at dc..ctor(String A_0, STGM A_1)
at h8.f(String A_0)
at h8..ctor(String A_0, Boolean A_1)
at hs..ctor(String A_0)
at Spire.Doc.Document.LoadFromFile(String fileName)
at Spire.Doc.Document.LoadFromFile(String fileName, FileFormat fileFormat, String password)
at Spire.Doc.Document.LoadFromFile(String fileName, FileFormat fileFormat)
at WordDOCTemplateMacroTranslator.MacroTranslator.BuildCustomerLetter(String fileTemplate) in D:\Development\WC2WordCorrespondenceCreatorTestHarness\WordDOCTemplateMacroTranslator\MacroTranslator.cs:line 34
at WC2WordCorrespondenceCreatorTestHarness.Form1.btnGeneratePDF_Click(Object sender, EventArgs e) in D:\Development\WC2WordCorrespondenceCreatorTestHarness\WC2WordCorrespondenceCreatorTestHarness\Form1.cs:line 44
itsupport
 
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Re: error trying to open doc format

Postby Suvi.Wu » Thu Jun 21, 2012 2:47 am

Hi ,

Thanks for your inquiry and so sorry for the inconvenience caused by us.

We've created a research on this problem, but we can't reproduce it. Could you please send your doc file to our support e-mail(support@e-iceblue.com) to help us research this problem? Thanks for your understanding and cooperation.

Have a great day!

Best wishes.
Suvi
e-iceblue support
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Re: error trying to open doc format

Postby itsupport » Mon Jun 25, 2012 2:34 pm

Thank you for pointing that out that the extention may have read .doc but the actual file was html based. I should have checked before wasting your time. Please accept my apologies for not looking past the initial error. I have converted the html to the doc format and all works as it should.

Thanks again.
itsupport
 
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Re: error trying to open doc format

Postby nancy » Wed Jun 27, 2012 7:17 am

Hi itsupport,

It doesn't matter . If you have any problems, welcome to contact us!
----------------------------------------------------------------------------------
Nancy
e-iceblue support
Nancy
e-iceblue support team
contact: nancy.wang@e-iceblue.com
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