Error export

Fri Sep 18, 2015 12:20 pm

Hi,
we have a problem with Spire.PDF . This is the scenario:

1) We have an original *.docx
2) we made some changes to the document with asp.net
3) we export a new documents one in *.docx and one in *.pdf

With the *.docx no problems, but with the *.pdf we have some problems:
- The alignment of the text change with a lot of blan space (pdf.jpg)
- Some words go out of the margin (pdf2.jpg)

Attached you will find the source files (example.docx) and screenshots.

Our versions are:
- Spire.PDF: 2.6.60.3040
- Spire.Doc: 4.6.3.3040

Thank you for the help

Mon Sep 21, 2015 3:59 am

Hello,

Thanks for your inquiry.
I have recreated your problem and posted it to our dev team. We will inform you when it is solved.
Welcome to write to us again for further problems.

Best wishes,
Amy
E-iceblue support team

Tue Sep 29, 2015 12:46 am

Hi,
it's possible to have some news about this problem? Are passed 8 days.

Thank you

Tue Sep 29, 2015 2:20 am

Hello,

Sorry for waiting.
Please download and test Spire.Doc Pack(hot fix) Version:5.5.112, the downloading link is http://www.e-iceblue.com/Download/downl ... t-now.html

Best Regards,
Amy
E-iceblue support team

Wed Sep 30, 2015 8:39 am

Hello,

Does Spire.Doc Pack(hot fix) Version:5.5.112 solve your issue?
Thanks for your feedback.

Best Regards,
Amy
E-iceblue support team

Wed Sep 30, 2015 2:43 pm

amy.zhao wrote:Hello,

Sorry for waiting.
Please download and test Spire.Doc Pack(hot fix) Version:5.5.112, the downloading link is http://www.e-iceblue.com/Download/downl ... t-now.html

Best Regards,
Amy
E-iceblue support team

Hello i am now out of office, and i will try it next days. One question before, my version are:
- Spire.PDF: 2.6.60.3040
- Spire.Doc: 4.6.3.3040

Could the hotfix work with different realease (mine is not the last) ? Or this will mean i will have to buy a new version?

Anyway i will let you know if it will work

Thu Oct 01, 2015 3:50 am

Hello,

Yes, the latest hotfix is Spire.Doc Pack(hot fix) Version:5.5.112. And if you want to fix this issue and there is no warning information, you need to use the latest version and buy our product. More questions about purchasing our products, you can contact our Sales team( [email protected] ).

Thanks,
Betsy
E-iceblue support team.