Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files from any .NET platform (C#, VB.NET, ASP.NET, .NET Core) and Java applications (J2SE and J2EE) with fast and high quality performance.

Thu Nov 22, 2012 7:58 pm

I have run into some more documents that can't be opened by spire.net. I have attached examples.

Can you please investigate.
You do not have the required permissions to view the files attached to this post.

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

Fri Nov 23, 2012 6:00 am

Hi,

Thanks for your inquiry.

Would you please tell us which tool you used to generate the docx file? It seems that the docx file is not generated by MS Word. We find that there is a wrong place in the docx file when we parse the docx file. We provide you a screenshot to point out the place, and you will look at the place where we have done a mark in the screenshot. The value type of w:w should be integer, and not be float.
For the rtf file, we have reproduced your problem. We are sorry that there is a bug in spire.doc. Spire.doc don't support loading a read only rtf file at present. We will fix the bug as soon as possible. Once the bug has been fixed, we will inform you immediately. Now we suggest you to cancel read only property of the rtf file, and please try to load the rtf file again. We have done a test, it runs smoothly on my side. Thank you!


Best regards,
Amy
E-iceblue support
You do not have the required permissions to view the files attached to this post.
User avatar

amy.zhao
 
Posts: 2325
Joined: Wed Jun 27, 2012 8:50 am

Mon Nov 26, 2012 8:53 pm

Thanks. The docx file was created by Telerik silverlight rich text editor using their DocxFormatProvider exporter

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

Tue Nov 27, 2012 9:49 am

Hi Sean,

Thanks for your reply.
The issue that document can't be opened maybe caused the silverlight text editor. One attribute of table width should be int as the specification of docx Schema, but it wrote the float value. We posted your issue to our dev team and they have fixed it. Our test team need to do some tests. We will release a hotfix tomorrow, and then we will inform you.

Best Regards,
Harry
Technical Support / Developer,
e-iceblue Support Team
User avatar

harry.support
 
Posts: 180
Joined: Mon Nov 08, 2010 3:11 pm

Wed Nov 28, 2012 2:29 am

Hi Sean,

Your issue that document can't be opened has been fixed. Please download Spire.Doc hotfix v4.5.22 from http://www.e-iceblue.com/Download/download-word-for-net-now.html.

Best Regards,
Harry
e-iceblue support team.
Harry
Technical Support / Developer,
e-iceblue Support Team
User avatar

harry.support
 
Posts: 180
Joined: Mon Nov 08, 2010 3:11 pm

Fri Nov 30, 2012 12:41 am

Thanks, it's working fine now. Very much appreciated.

Sean

sean.cross
 
Posts: 10
Joined: Tue Apr 10, 2012 1:07 am

Fri Nov 30, 2012 3:04 am

Hi Sean,

You are welcome.
If you encounter any problem, please feel free to contact us.

Have a nice day!

Best regards,
Amy
E-iceblue support
User avatar

amy.zhao
 
Posts: 2325
Joined: Wed Jun 27, 2012 8:50 am

Return to Spire.Doc

cron