Doc to Docx Upgrade Squish

Tue Oct 06, 2015 1:44 pm

When I try to upgrade some files from doc to docx, I run into an issue that squishes all the text onto one line on top of one another. See attachment for an example.

I'm currently using Spire.Doc verison 5.5.31.4040 with the following code:

Spire.Doc.Document doc = new Spire.Doc.Document();
doc.LoadFromFile(fi.FullName, Spire.Doc.FileFormat.Doc);
newPath = fi.FullName.Replace(".doc", ".docx");
doc.SaveToFile(newPath, Spire.Doc.FileFormat.Docx);

Is there a different way I should be upgrading the file?

Wed Oct 07, 2015 2:00 am

Hello,

Thanks for your inquiry.
Sorry for the inconvenience caused by the issue, I have recreated it and will post it to our dev team on 08/10/2015 once we come back to work because we (E-iceblue Co., Ltd) are on holiday from 01/10/2015 - 07/10/2015 (GMT+8).

Best Regards,
Amy
E-iceblue support team

Mon Oct 12, 2015 1:03 pm

Hi,

Thanks for you reply.
Do you have any update for how long this will take to fix?

Joseph Kinman

Tue Oct 13, 2015 9:04 am

Hi,

Thanks for your inquiry.
Our dev team still is working on it. We will tell you at once when it is fixed.

Best Regards,
Amy
E-iceblue support team

Wed Oct 14, 2015 2:42 am

Hi,

The issue has been fixed but Spire.Office need some time to be built. We will try our best to provide it to you within this month.

Best Regards,
Amy
E-iceblue support team

Mon Nov 02, 2015 4:35 pm

Hi Amy,

I would like to get this fix soon. Do you have any update for when the Spire.Office will be rebuilt?

Thanks

Tue Nov 03, 2015 1:26 am

Hi,

Sorry for the delay in releasing as there are some little issues, they have been resolved now. We are building a new version, and then test it. We will provide you with it when it is ok.

Best Regards,
Amy
E-iceblue support team

Fri Nov 06, 2015 7:25 am

Hi,

Thanks for waiting.
Welcome to download and test new version of Spire.Office.

Best Regards,
Amy
E-iceblue support team

Tue Nov 10, 2015 7:18 pm

Hi,

I've downloaded the new version of Spire.Office and it appears to resolve the issue.

Thanks!

Wed Nov 11, 2015 1:21 am

Hi,

Thanks for your feedback.
Welcome to write to us again for further problems.

Best Regards,
Amy
E-iceblue support team