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Tue Jun 08, 2021 6:22 am

Hello,

Thank you for your feedback.
Our development team is investigating the black line issue, once it is resolved, I will let you know.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Wed Jun 16, 2021 3:07 pm

Hi Annika, do you have any news on SPIREPDF-4338 and SPIREDF-4352 issues?

We are currently blocked especially on issue SPIREDF-4352 related to black lines and cannot deploy our application.

Thanks

arthurinformatica
 
Posts: 15
Joined: Thu Apr 15, 2021 12:47 pm

Thu Jun 17, 2021 2:41 am

Hello,

Thanks for your follow up.
I just checked the status of the issues SPIREPDF-4338 and SPIREPDF-4352, and found they have been resolved. They are now in the testing phase. Once they pass the test, we will prepare a new version for you. Thanks for your patience.

Sincerely,
Brian
E-iceblue support team
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Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Tue Jun 29, 2021 1:44 pm

Hi, i just found who has been released a version who fix issues SPIREPDF-4338 and SPIREPDF-4352 (https://www.e-iceblue.com/News/spirepdf-7615.html)

I tested issue SPIREPDF-4338 and now is work as expected.

I tested issue SPIREPDF-4352 and now the logo image is visible correctly, BUT still remain the bug related to black lines converting to PdfA1B or PdfX1A2001

Waiting for your reply.
Thanks

arthurinformatica
 
Posts: 15
Joined: Thu Apr 15, 2021 12:47 pm

Wed Jun 30, 2021 3:46 am

Hello,

Thank you for your feedback.
Yes, we released the Spire.PDF Pack Version: 7.6.15 version, which fixes the SPIREPDF-4338 and the logo image issue in SPIREPDF-4352. The black line issue remained in the released version, our Dev team has resolved the black line issue and it is going to test phase now. Once the test is passed, we will provide a new version for you ASAP. Please give us more time. Thanks in advance for your understanding.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Fri Aug 20, 2021 11:21 am

Hello,

Thank you for your patience.
Glad to inform you that we have just released Spire.PDF Pack (Hot Fix) Version: 7.8.8 which solves the black line problem. Please download it from the following links.
Website link:
https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link:
https://www.nuget.org/packages/Spire.PDF/7.8.8
https://www.nuget.org/packages/Spire.PDF.NETCore/7.8.8

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Fri Sep 03, 2021 10:14 am

Hello,

Hope you are doing well!
Have you tried the new version of Spire.PDF? Is the issue resolved now? Any feedback will be greatly appreciated.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

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