Thu Dec 05, 2024 6:04 am
Hello,
Thank you for evaluating our Spire.Doc for Python product.
Regarding the error you encountered, does this issue occur with all documents or only with specific ones? If it's specific to certain documents, please provide those Word files so we can reproduce and investigate the issue.
Please note that ensuring the successful installation of libfontconfig1 using the command "apt-get install -y libfontconfig1" is crucial on Ubuntu.
Additionally, I would like to confirm the following information:
1. In your docker file, I did not find the installation instructions for our product: "pip install Spire.Doc" or "pip install Spire.Doc-12.7.1-py3-
none-manylinux1_x86_64.whl". Could you please clarify whether you are running the Spire.Doc installation command inside the Docker
container after its creation?
2. What architecture your current system is based on? 64-bit PC (AMD64) or 64-bit ARM?
As a friendly reminder, our Python products currently do not support systems based on the ARM architecture, although we plan to add
support for it in the future.
Sincerely,
Amy
E-iceblue support team