convert PDF to word lost annotation

Tue Mar 23, 2021 3:38 pm

We are looking for good api for converting PDF to word document.

I did a test and noticed the annotation just lost after convert.

see the attachment.

Wed Mar 24, 2021 2:36 am

Hello,

Thanks for your inquiry.
To help us reproduce your issue and solve it, please provide us with you input file. You can upload it here or send it to us([email protected]) via email. Thanks in advance.

Sincerely,
Brian
E-iceblue support team

Wed Mar 24, 2021 2:15 pm

I have replied by email and attached the PDF by email as well.

Thanks and looking forward the issue can be resolved.

Wed Mar 24, 2021 2:16 pm

Brian.Li wrote:Hello,

Thanks for your inquiry.
To help us reproduce your issue and solve it, please provide us with you input file. You can upload it here or send it to us([email protected]) via email. Thanks in advance.

Sincerely,
Brian
E-iceblue support team

pdf has been sent by email. Thanks.

Thu Mar 25, 2021 2:28 am

Hello,

Thanks for providing your file via email.
I tested your case and did reproduce your issue. I have logged it in our bug tracking system with the ticket SPIREPDF-4130.
If there is any update, we will let you know. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team