Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Thu Sep 02, 2021 10:24 am

Hello,

Thank you for your inquiry.
I made a sample html to do a test, but did not find the problem you faced. To help us investigate your problem quickly and effectively, please provide your HTML file. You could attach it here or send it to us via email([email protected]).
In addition, according to your email, I only found that you purchased our Spire.XLS on December 25, 2016. Kindly note the Spire.XLS and Spire.Doc are two different products. The conversion of html to pdf you used belongs to the functionality of Spire.Doc rather than Spire.XLS, hence you have to own a Spire.Doc license to eliminate the evaluation warning generated by Spire.Doc. You can apply for a temporary license of Spire.Doc (one month free) from this link: https://www.e-iceblue.com/TemLicense.html. If your purchase information we searched is wrong, please provide your order number or purchase email for our reference. Thanks in advance.


Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Mon Sep 06, 2021 11:01 am

Hello,

Thank you for sharing the file via email, and sorry for the late reply as weekend.
I tested your HTML file, indeed found that the format is inconsistent with the source html. Here I attached screenshots to show the error details. Please have a check, if there is any difference, welcome to add.
By the way, I have logged the format issue into our bug tracking system with the ticket number SPIREDOC-6650. I will notify you once it is fixed or there is any update. Sorry for the inconvenience caused.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

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