conversion html and missing images

Tue Feb 15, 2022 9:14 am

Hello

after conversion to html, I'm losing my "non stored" images

I use includepicture with "\d" parameter for keeping an external link and not embedding the picture

but this link disappear after conversion (still present without this parameter but I want to keep an external url)

I've read about this topic SPIREDOC-5048 ... but ...

Tue Feb 15, 2022 9:27 am

Hello,

Thanks for your inquiry!

To help us reproduce your issue efficiently and quickly, please provide us with your input Word file, you can also send it to us via email ([email protected]). Thanks in advance.

Sincerely,
Marcia
E-iceblue support team

Tue Feb 15, 2022 10:18 am

thank you for your answer

I sent you the file

(the idea is to keep an url to the file and not generate base64)

Wed Feb 16, 2022 2:47 am

Hello,

I have received your email, and thanks for sharing more information!

I did reproduce the issue you mentioned, and I have logged it in our issue tracking system with the ticket SPIREDOC-7407 for further investigation.

We will let you know if there is any update. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team