Chinese Spacing issues

[santuvssantu]

Chinese Spacing Issue.zip

Hi,
We are encountering spacing issues in Chinese when converting docx to pdf. Attached are the docx and pdf for your reference. I've highlighed the discrepancy in the pdf and added a comment.

Appreciate your help on this.

Thanks,
Santhoshi.

[rachel.lei]

Hi Santhoshi,

Thanks for your post.
Regarding the PDF document you provided, sorry I'm not quite sure which part of it has the spacing issue. Could you please point the problematic part to help us better locate your issue? Thanks in advance for your assistance.

Sincerely,
Rachel
E-iceblue support team

[santuvssantu]

Chinese Pdf.JPG

Hi Rachel,

Please find the attached which highlights the spacing.

Thanks,
Santhoshi.

[rachel.lei]

Hello,

Thanks for your more information.
I did notice this issue and have posted it to our Dev team with the ticket SPIREDOC-4454 for further investigation and fixing. If there is any update, we will let you know.
Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team

[santuvssantu]

Hi Rachel,

Could you please provide some update on this?

Thanks,
Santhoshi.

[rachel.lei]

Hi Santhoshi,

Thanks for your following up.
Sorry our Dev team is still fixing this issue. I have urged them and given your issue the highest priority. Once there is any update, we will inform you immediately. Apologize for the inconvenience caused.

Sincerely,
Rachel
E-iceblue support team

[rachel.lei]

Hello,

Thanks for your patient waiting.
Glad to inform you that the issue SPIREDOC-4454 has been resolved. We prepared a temporary version for you. Please download it and use the following code to test.

Code: Select all

Document doc = new Document();
doc.LoadFromFile("input.docx");
ToPdfParameterList ps = new ToPdfParameterList
{
    UsePSCoversion = true
};
doc.SaveToFile("result-ps.pdf", ps);

Sincerely,
Rachel
E-iceblue support team