Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Sun Feb 07, 2021 3:10 pm

Hi

I am using SpirePDF licensed version (7.2.5) in a Asp.net Core application
I tried to use SaveToFile to save an pdf file into a excel file
but getting a blank page in page 5

I need your support for solve this issue

Thank You

Ismail

IsmailQasem
 
Posts: 13
Joined: Tue Dec 29, 2020 9:44 am

Mon Feb 08, 2021 2:29 am

Hello Ismail,

Thanks for your inquiry.
I have reproduced your issue and logged it in our bug tracking system with the ticket SPIREPDF-4036. If there is any update, we will let you know. Apologize for the inconvenience caused.
If you have any other questions, please feel free to contact us.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Wed Feb 10, 2021 3:47 pm

Hi Brian

Any Update On This Issue?

IsmailQasem
 
Posts: 13
Joined: Tue Dec 29, 2020 9:44 am

Thu Feb 11, 2021 1:47 am

Hello,

Thanks for your follow up.
I just checked the status of your issue and found that it has been fixed. It will now enter the testing phase. But I’m sorry, our Test team has a 7-day Chinese New Year holiday during 02/11/2021-02/17/2021. Once we get back to work, our Test team will test the hotfix ASAP.

Sincerely
Elena
E-iceblue support team
User avatar

Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

Thu Feb 11, 2021 6:38 am

Hello Elena Zhang

Thanks for your support.

IsmailQasem
 
Posts: 13
Joined: Tue Dec 29, 2020 9:44 am

Sat Feb 20, 2021 10:01 am

Hello Ismail,

Glad to inform you that we just released Spire.PDF Pack(Hot Fix) Version:7.2.9 which fixes your issue, please download it from the following links to test on your side. Looking forward to your testing result.
Website link: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link: https://www.nuget.org/packages/Spire.PDF/7.2.9

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Sun Feb 21, 2021 5:50 pm

Hi Brian.Li,

the issue was resolved . thanks for your time .

Regards

IsmailQasem
 
Posts: 13
Joined: Tue Dec 29, 2020 9:44 am

Mon Feb 22, 2021 1:09 am

You are welcome.
If you encounter any issues related to our products in the future. Just feel free to contact us.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Return to Spire.PDF