Badly formed dictionary

[janquin78]

Hello support,

I have a PDF/A file and would want to attach a cover letter onto it. The first file was saved as PDF/A to keep the signature on it. When I try to merge the 2 documents, I get this exception "Badly formed dictionary". Do you have any suggestion on resolving this?

Thank you.

[sweety1]

Hello,

Thanks for your inquiry.
Could you please offer us your sample 2 pdf documents?
It would be helpful to replicate the issue and work out the solution for you ASAP.
If the information is confidential, you can send it to us ( [email protected] ) via email.

Best Regards,
Sweety
E-iceblue support team

[sweety1]

Hello,

How is the issue now?
If the issue still exists, could you please offer us your sample 2 pdf documents?
It would be helpful to replicate the issue and work out the solution for you ASAP.

Best Regards,
Sweety
E-iceblue support team

[janquin78]

Hello,

I can send you the sample files later. I have to get approval from our Compliance Department first as it is a legal document.

[janquin78]

Hello support,

I tried to reproduce the issue with dummy documents and the same exception is thrown: "Badly formed dictionary next should be a name..."

In my routine, I tried to merge these 2 documents (attached).

Your assistance on this matter is greatly appreciated.

[sweety1]

Hello,

Thanks for your information.
I have noticed your issue. And I have posted the issue to our dev team. We will inform you when it is fixed. Sorry for the inconvenience.

Best Regards,
Sweety
E-iceblue support team

[janquin78]

Hello support,

Any resolution to this post?

Thanks

[sweety1]

Hello,

Thanks for your reply.
Our dev team is doing some investigation about this issue.
We need some time to fix the issue regarding it's complexity. Once the issue is resolved or there is any progress, we will let you know ASAP.

Best Regards,
Sweety
E-iceblue support team

[janquin78]

Thank you.

[amy.zhao]

Hi,

Thanks for waiting.
This issue has been resolved, but there is another issue that the signature in merged document is not same as source document's(attached screenshot).
Our dev team will continue to fix it.
We just released a new version(Spire.PDF Pack(Hot Fix) Version:3.5.143) which fixed the issue, not include signature issue.
The downloading link is http://www.e-iceblue.com/Download/downl ... t-now.html.

Best Regards,
Amy
E-iceblue support team

[janquin78]

Hello Support,

Just want to check if there's a complete solution on this issue? The ultimate goal is to be able to merge the pdf files and keep the signature intact.

Let me know of any updates. My boss asked me of the status. Thank you.

[amy.zhao]

Hi,

Sorry for the delayed update. Our dev team is fixing it. We will tell you immediately when it is resolved, and then provide you new version.

Best Regards,
Amy
E-iceblue support team

[amy.zhao]

Hi,

Our dev team finished the investigation for the signature issue. The signature in your original PDF/A file is in accordance with PDF/A standard. Because your two documents has one is in common PDF standard and the other is in PDF/A standard, we made the merged document is in common PDF standard, and the signature as below is in accordance with common PDF standard, so the result is fine when it is in common PDF standard.

common.png

If the merged document is in PDF/A standard, the signatrue will keep original PDF/A standard as below.

original.png

To keep original signature intact, the merged document must be in PDF/A standard. Please tell us whether you can accept the merged document is in PDF/A standard or not. If you can, we will do some modification to make the merged document is in PDF/A standard.

Best Regards,
Amy
E-iceblue support team

[janquin78]

Hello Amy,

Thank you for your quick response. Yes, PDF/A Standard is fine, as long as the signature is visible in the document.

[amy.zhao]

Hi,

Thanks for your reply.
Please add the line

Code: Select all

 doc.Conformance = PdfConformanceLevel.Pdf_A1B

before saving.

Code: Select all

 PdfDocumentBase doc = PdfDocument.MergeFiles(files);
            doc.Conformance = PdfConformanceLevel.Pdf_A1B;
            doc.Save(outputFile, FileFormat.PDF);


Best Regards,
Amy
E-iceblue support team