Bad Resolution of header logo

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Bad Resolution of header logo

Postby softecregistrierung » Thu Jul 21, 2011 11:12 am

Hi

i'm loading the document (see attached file) in my web application.
When i write the document to the output stream an save it in the webbrowser the logo in the header has a very bad resolution.
Do you have any idea why this happens?

Best regards,
Hubert

Code: Select all
// Load the document
byte[] data = ...loaded from database where template is stored
Document document = new Document();
using (MemoryStream ms = new MemoryStream(data))
{
    document.LoadFromStream(ms, FileFormat.Auto);
}

// write it to stream
using (MemoryStream ms = new MemoryStream())
{
    document.SaveToStream(ms, FileFormat.Docx);
    // write stream to Page response
}
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softecregistrierung
 
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Re: Bad Resolution of header logo

Postby Justin Weng » Fri Jul 22, 2011 9:37 am

Dear softecregistrierung,
Thanks for your inquiry.
We are fixing this bug and will release a hotfix.
Once fixed, we'll inform you.
Justin
Technical Support / Developer,
e-iceblue Support Team
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Re: Bad Resolution of header logo

Postby softecregistrierung » Mon Aug 22, 2011 6:00 am

Do you have any time schedule for this fix?

Best regards,
Hubert
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Posts: 21
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Re: Bad Resolution of header logo

Postby iceblue support » Tue Aug 23, 2011 6:48 am

hi hubert,

So sorry for the long time waiting. Our technical support has added it into the research and now is fixing. Please give them a little more time. Once they finish, i will inform you at once.

Thanks for your understanding!

BR,
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Re: Bad Resolution of header logo

Postby softecregistrierung » Fri Sep 02, 2011 5:28 am

Do you have any time schedule?
My customer is getting impatient.

Best regards
Hubert
softecregistrierung
 
Posts: 21
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Re: Bad Resolution of header logo

Postby harry.support » Fri Sep 02, 2011 6:45 am

Dear Hubert,

Sorry for the late reply.
That issue has been fixed.
We will release the new version of Spire.Doc within next week, we are testing it and the new features.

Thanks for your patience.
Harry
Technical Support / Developer,
e-iceblue Support Team
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Re: Bad Resolution of header logo

Postby softecregistrierung » Mon Sep 26, 2011 4:45 am

I installed version 4.1.
The resolution is now better...
...but the image gets bigger!
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Posts: 21
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Re: Bad Resolution of header logo

Postby vbibawi » Thu Oct 06, 2011 6:59 pm

Uh oh! I'm having the same issue with the file getting massive due to the image not being compressed! We need another hot fix for this! :)
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Re: Bad Resolution of header logo

Postby harry.support » Mon Oct 10, 2011 9:59 am

We have fixed this issue, please download the hot fix v4.1.3 from http://www.e-iceblue.com/Download/downl ... t-now.html.
Harry
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e-iceblue Support Team
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