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Fri Feb 19, 2021 7:00 pm

I am getting invalid chars in my bookmarks when I copy them from one document to a new document.

I have attached pictures and the code.
Before.PNG

After.PNG

code.PNG

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Posts: 110
Joined: Tue May 19, 2015 8:09 pm

Fri Feb 19, 2021 7:01 pm

Here is the original document. The file is 3mb, so I can't upload it.

Here is the code.

[email protected]
 
Posts: 110
Joined: Tue May 19, 2015 8:09 pm

Sat Feb 20, 2021 2:10 am

Hello,

Thanks for your inquiry!

I simulated and tested a PDF file with the latest Spire.PDF V7.2.5 but did not reproduce your issue. If you were not using the latest Spire.PDF, I would suggest that you give it a try.

If the issue still exists, please provide us with your input file, your system information (E.g. Win7, 64 bit) and region setting (E.g. China, Chinese) for reference. You can send them to us via email ([email protected]), thanks in advance.

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Tue Feb 23, 2021 8:26 am

Hello,

We have received your email, and thanks for sharing more information!

I have reproduced your issue and logged it in our issue tracking system with the ticket SPIREPDF-4057 for further investigation.

We will let you know if there is any update. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Mon Mar 01, 2021 9:06 am

Hello,

Since your PDF “1444fos20210301.pdf” is an encrypted document, we were unable to determine the cause of the problem by analyzing the document. Please provide us with the owner password of the “1444fos20210301.pdf” file for further investigation. You can send it to us via email. Thanks in advance.

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Fri Mar 19, 2021 10:04 am

Hello,

Thanks for your patience.

Glad to inform you that we just released Spire.PDF Pack(Hot Fix) Version:7.3.3 which fixes the issue of the SPIREPDF-4057.

Please download the fix version from the following links to test.

Website link: https://www.e-iceblue.com/Download/download-pdf-for-net-now.html
Nuget link: https://www.nuget.org/packages/Spire.PDF/7.3.3

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Wed Mar 24, 2021 8:29 am

Hello,

Hope you are doing well!

Has the issue been solved now? Could you please give us some feedback at your convenience?

Thanks in advance.

Sincerely,
Marcia
E-iceblue support team
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Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

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