Background position convertion to PDF

[GAB_Zjefke]

Hello,

I'm encountering an issue which, according to answers in this forum should have been resolved. When I convert a docx file to pdf the background template changes position.
See attached files. I'm just doing the basic conversion:
docToPdf.loadFromFile(pathToDocx);
docToPdf.saveToFile(path, FileFormat.PDF);

Is there a way to correct the position? I'm using spire.doc-10.12.2.

Thanks in advance

[Triste.Dai]

Hi,

Thanks for your inquiry.
To help us do further investigation, could you please provide us with the following information? You can send them to us via email ([email protected]) or attach them here, thanks for your assistance in advance.
1) your input files.
2) your test environment, such as window 10 64bit.

Sincerely,
Triste
E-iceblue support team

[Triste.Dai]

Hi,

Greetings from E-iceblue.
How is your issue going now? if it hasn’t been solved yet, could you please provide us with the following information? You can send them to us via email ([email protected]) or attach them here, thanks for your assistance in advance.
1) your input files.
2) your test environment, such as window 10 64bit.

Sincerely,
Triste
E-iceblue support team