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Wed May 20, 2020 5:07 pm

Hi Team,

Can you please help me in getting the attached document converted to PDF.

Please find the attached document for the reference.

I have tried converting the Attached Document but its alignment completely disturbed. Based on the SDK which i find in your website. Below is the code.

Spire.Doc.Document document = new Spire.Doc.Document();
document.LoadFromFile("sampledocument.docx");
document.SaveToFile("finaltest.pdf", Spire.Doc.FileFormat.PDF);

Please let me know if i need to add anything to make sure the alignment in PDF looks similar which we have in DOCX File.

Thanks
Ravi

ravikumarh99
 
Posts: 10
Joined: Thu May 14, 2020 2:58 am

Thu May 21, 2020 3:31 am

Hi,

Thanks for your inquiry.
I have reproduced your issue and logged it into our bug tracking system with the ticket SPIREDOC-4481 for further investigating. If there is any update, we will inform you. Sorry for the inconvenience caused.

Sincerely,
Sara
E-iceblue support team
User avatar

Sara.Yang
 
Posts: 33
Joined: Wed May 06, 2020 1:05 am

Thu May 28, 2020 3:49 am

HI Team,

Follow up on the ticket, Any progress on the ticket. It has been long time and no response from the team.

Appreciate your response ASAP.

Thanks
Ravi

ravikumarh99
 
Posts: 10
Joined: Thu May 14, 2020 2:58 am

Thu May 28, 2020 8:15 am

Hi Ravi,

Thanks for your following up.
Sorry to tell you that our Dev team is still fixing this issue. I have urged them and requested them to share any possible ETA at their earliest time. Once it is fixed, we will inform you ASAP.
Apologize for the delay and inconvenience caused.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

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