The initial purchase of a license includes free product updates and fixes for 1 year. When the year is over, you can still use the licensed version of the product, but the product updates and fixes are no longer available.

Renew an Existing License:

The renewal price is 25% of the current retail price per year. It’s up to you when to renew your license. But if you want to re-activate an expired license, you need to make up the renewal costs of the previous years.

242
Developer Small
Business
One Developer
One Deployment Location
Developer OEM
One Developer
Unlimited Deployment Locations
Site Small
Business
Up to 10 Developers
Up to 10 Deployment Locations
Site OEM
Up to 10 Developers
Unlimited Deployment Locations
Price
$7,198.00
With Free Support
$7,697.00
With Paid Support
Paid support Developer Subscription
$499.00
$15,672.00
With Free Support
$16,171.00
With Paid Support
Paid support Developer Subscription
$499.00
$19,960.00
With Free Support
$23,559.00
With Paid Support
Paid support Site OEM Subscription
$3,599.00
$37,232.00
With Free Support
$40,831.00
With Paid Support
Paid support Site OEM Subscription
$3,599.00
Developer number 1 1 1 1 <=10 <=10 <=10 <=10
Deploy location 1 1 No Limit No Limit <=10 <=10 No Limit No Limit
Public Sites/
cloud-based/docker apps
× × × ×
License type Perpetual Perpetual Perpetual Perpetual Perpetual Perpetual Perpetual Perpetual
Updates for 1 year
Guaranteed response time 72 hours 24 hours 48 hours 24 hours 48 hours 24 hours 24 hours 24 hours
Free online technical resources
One-on-one support from expert
Hotfix notification Forum Email Forum Email Forum Email Forum Email
Customized service × × × × × ×
Support channels Forum Forum, Email or Skype Forum Forum, Email or Skype Forum Forum, Email or Skype Forum Forum, Email or Skype
Issue processing order First-come
first-served
8 incidents First-come
first-served
8 incidents First-come
first-served
20 incidents First-come
first-served
20 incidents
Note:
  • 1. All prices are in US Dollars ($).
  • 2. Incidents refer to bug fixes or new function requests. An incident is subject to the tracking number (such as spiredoc-6457) provided by our support department.
If you have any question, please contact [email protected] for help.
Last Updated: Saturday, 06 June 2026 01:20