Tue Feb 20, 2024 9:01 am
Hello,
Thank you for your inquiry.
I have conducted testing on the Word document you provided but was unable to replicate the issue you mentioned. Upon reviewing the screenshots you shared, it appears that the appearance of white boxes is likely due to your system not having the "Symbol" and "Wingdings" fonts installed. Please be aware that our Spire.Doc retrieves fonts from the system font library during conversion operations. If the fonts used in the Word document are not installed on the system, it may result in issues such as garbled text or white boxes in the output file.
Please check if both fonts are installed on your system and test again.
I've attached a PDF of my test results and a screenshot of the fonts used for the bullets in your Word document.
Should you have any further questions or require additional assistance, please do not hesitate to reach out.
Sincerely,
Annika
E-iceblue support team
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