Hello,
Thank you for your inquiry.
Based on your description, I conducted initial testing using
Spire.Doc for Java Version: 12.1.16 but was unable to replicate the issue you mentioned. Could you please confirm if you were testing with this version of Spire.Doc? If not, I recommend upgrading to this version before conducting further tests. Should the issue persist after testing, please provide the following information to assist us in our investigation. You could attach them here or send them to us via email (
support@e-iceblue.com). Thanks in advance.
1) Your test Word document (if available).
2) Your complete test code.
3) Your test environment, such as OS info (E.g. Windows 7, 64-bit) and region setting (E.g. China, Chinese).
4) The version of the JDK you are using, e.g. jdk1.8.
Your cooperation in providing these details will help us to delve deeper into the matter and address any potential issues effectively.
Sincerely,
Annika
E-iceblue support team