Word can't open file after SpireDoc process

[sserra]

Hi
Word can't open file after SpireDoc

please test nex code


Spire.Doc.Document doc = new Spire.Doc.Document();
doc.LoadFromFile("d:\\1st Notice - Courtesy 14 days.docx");
doc.SaveToFile("d:\\1.doc");
doc.Close();

[Betsy.jiang]

Hi sserra,

Thanks for your inquiry.
I have reproduced your issue and logged it in our bug tracking system. We will let you know as soon as there is any update.

Sincerely,
Betsy
E-iceblue support team

[Betsy.jiang]

Hi sserra,

Glad to inform you the issue has been fixed in Spire.Office Platinum (DLL Only) Version:3.11.5.

Sincerely,
Betsy
E-iceblue support team

[Betsy.jiang]

Hi sserra,

Greetings from E-iceblue.
Did you use the hotfix? Has your issue been resolved?

Sincerely,
Betsy
E-iceblue support team

[sserra]

Hi, we don't have subscribe for Office Platinum

how we can get it for Spire.Doc subscribe?

thank you

[Betsy.jiang]

Hi sserra,

Sorry for late reply as weekend.
Spire.Doc Pack(hot fix) Version:6.12.1 includes the fix of your issue, welcome to download and test it.
Besides, from our record, you purchased Spire.Doc and Spire.Barcode. Note if you want to use these two products or more products in same project, you need to download the Spire.Office and reference the corresponding dll from it. Then apply the two licenses. That's why I inform you the hotfix of Spire.Office.
If there is any question, welcome to write back to us.

Sincerely,
Betsy
E-iceblue support team

[sserra]

Hi,
I am not sure that i understand you.
Why i need download Spire.Office for use two products? If i have to, then can i use Free Spire.Office?

now i use next code for use license in my app.

Spire.License.LicenseProvider.SetLicenseFileName("licenseDoc.elic.xml");
Spire.License.LicenseProvider.LoadLicense();

Spire.License.LicenseProvider.SetLicenseFileName("licenseBarCode.elic.xml");
Spire.License.LicenseProvider.LoadLicense();


thank you

[Betsy.jiang]

Hi sserra,

Sorry for my mistake.
Usually, we suggest referencing dlls from Spire.Office in one project when the dlls in two alone products are conflicting.
But as for your case, you could respectively reference the latest Spire.Doc Pack(hot fix) Version:6.12.1 and the latest Spire.BarCode(Hot Fix) Version:2.10.0 in same project, there is no need to use Spire.Office. And note we don't update free version, the fix for your issue is not included in free Spire.Doc or Spire.Office.
If there is any question, welcome to write back.

Sincerely,
Betsy
E-iceblue support team

[sserra]

ok
thank you

[Betsy.jiang]

Hi sserra,

Please feel free to contact us if you need any help.
Have a nice day:)

Sincerely,
Betsy
E-iceblue support team