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Wed Sep 27, 2017 7:18 am

Hi milltownham,

Have you tried the hotfix?
Could you please give us some feedback?

Sincerely,
Jane
E-iceblue uspport team
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Jane.Bai
 
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Wed Sep 27, 2017 7:07 pm

Yes, this has fixed the problem. Thanks!

What was causing the problem?

milltownham
 
Posts: 29
Joined: Wed Aug 02, 2017 2:52 pm

Thu Sep 28, 2017 3:30 am

Hi milltownham ,

As my colleague Gary said before, the issue occurs because the original document contains some extra content that is not in the display page area. In prevous versions, when you create the booklet, the content of the booklet depends on the whole content in the original document rather than the content in the page displaying area. Since you do not want that extra area, we have mannually adjust the basis of the booklet range to be the page displaying area.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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Sun Feb 03, 2019 3:08 pm

Hi,

I am now using Spire.PDF version 5.1.33.2040 and this issue is occurring again. Can this please be fixed like it was previously? Creating a booklet appears to include more than the page displaying area.

Thanks.

milltownham
 
Posts: 29
Joined: Wed Aug 02, 2017 2:52 pm

Mon Feb 04, 2019 1:15 am

Hello milltownham ,

Thank you for you post.
After an initial test with the same version, I didn't encounter the issue.
Below is my testing code and attached the result.
Code: Select all
//Load a PDF file
PdfDocument doc = new PdfDocument();
String srcPdf = @"digoxin.pdf";

//Create PDF booklet
float width = PdfPageSize.A4.Width * 2;
float height = PdfPageSize.A4.Height;
doc.CreateBooklet(srcPdf, width, height, false);

//Save pdf file.
doc.SaveToFile("Booklet.pdf");
doc.Close();


If the issue is still disturbing you, please share the following information we need.
1.Your complete code.
2.The document if it is different from the previous one.
3. The incorrect result file on your side.
4. System configuration of your testing machine. eg, Win7,64 bit with language and region setting of English,England.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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Mon Feb 04, 2019 9:41 pm

Hi Jane,

I just tried the original PDF I uploaded and I also have no problems with that. However, I am having issues with another PDF. Please see attached a zip file containing the problematic original PDF file "xatral.pdf" and the resulting booklet "result.pdf". Are you able to correct the same issue for files like this also?

Thanks.

milltownham
 
Posts: 29
Joined: Wed Aug 02, 2017 2:52 pm

Tue Feb 05, 2019 3:32 am

Hi milltownham,

Thank you for your quick response.
I have reproduced the issue and logged it in our bug tracking system.
Once there's any update, I will inform you.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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Tue Feb 05, 2019 10:50 am

Thank you Jane. Do you have an estimate for when this might be resolved?

milltownham
 
Posts: 29
Joined: Wed Aug 02, 2017 2:52 pm

Tue Feb 05, 2019 12:00 pm

Hi,

Sorry that there is no ETA at present. We are on Chinese New Year Holiday(04/02/2019 - 10/02/2019). Our Dev team will look into your issue when we are back to work. If there is any update, we will let you know.

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
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Wed Feb 20, 2019 11:03 am

Hi,

Hope you enjoyed your time off! Do you have an ETA for this issue yet?

Thanks!

milltownham
 
Posts: 29
Joined: Wed Aug 02, 2017 2:52 pm

Thu Feb 21, 2019 6:03 am

Hello milltownham,

Thank you for your post.
The issue has been fixed by our dev team. Once the hotfix is available, I will inform you!

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

Thu Feb 28, 2019 10:11 am

Hello milltownham,

Greetings from E-iceblue!
We just released Spire.PDF Pack(Hot Fix) Version:5.2.15 which fixes the booklet issue.
Welcome to download it from the following links:
Nuget: https://www.nuget.org/packages/Spire.PDF/
Website: https://www.e-iceblue.com/Download/down ... t-now.html

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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Mon Mar 04, 2019 7:52 am

Hi milltownham,

How are you?
Have you tried the hotfix?
Your feedback would be greatly appreciated!

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
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Sat Mar 09, 2019 11:02 pm

Hi Jane,

The issue appears to be fixed (at least for the PDF I submitted anyway). Thanks for your help, I’ll let you know if I have any further issues!

Thomas

milltownham
 
Posts: 29
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Mon Mar 11, 2019 1:46 am

Dear Thomas,

Thank you for your feedback!
Just feel free to contact us if you need any help in the future! :)

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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