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Wed Dec 04, 2019 6:00 am

Dear support,
We do have a valid license for a Spire.XLS library. It is purchased from n.ryabchuk@marsat.ru email. However trying to use the last version of your lib I get the evaluation warning in the output. The license is valid till Jan 2020, so this should not be the case. License file is embedded as a resource to the project, exactly as described in your docs.

Could you explain on how to get rid of this dreaded evaluation ASAP ?

Regards,
Mike

NowhereMan
 
Posts: 4
Joined: Tue Nov 28, 2017 5:49 am

Wed Dec 04, 2019 6:58 am

Hi Mike,

Thanks for your inquiry.
The reason for your issue is that our authorization for license version did not match the span of the release version. This is a problem on our side. Apologize for the inconvenience caused. Our sales team just sent a new license to your email, please apply the new license to remove the evaluation message in the latest version.
Besides, we suggest you apply the license by license key.
If there is any question, please feel free to write back.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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