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Wed Oct 21, 2020 7:02 am

Hi

When I open the word file and replace it,
I am not sure what the reason is,
SaveToStream will generate an error,
please confirm the attached file

thanks

spire.doc : 8.9.6 and 8.10.0

hidamari
 
Posts: 5
Joined: Fri May 15, 2020 10:48 am

Wed Oct 21, 2020 10:05 am

Hello,

Thanks for your inquiry.
I did an initial test with Spire.Doc Pack(hot fix) Version:8.10.0 and an IndexOutOfRangeException was thrown. Is this Exception the same as yours? Anyway, this issue has been logged in our bug tracking system with the ticket SPIREDOC-5097 for further investigation. We will keep you informed if there is any progress. Sorry for the inconvenience caused.

Sincerely,
Elena
E-iceblue support team
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Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

Wed Oct 21, 2020 12:05 pm

Hi

Yes, my error is also IndexOutOfRangeException

thank you for you reply and help

hidamari
 
Posts: 5
Joined: Fri May 15, 2020 10:48 am

Thu Oct 22, 2020 1:39 am

Hello,

Thanks for your feedback.
I will keep you informed regarding any available update of the SPIREDOC-5097.

Sincerely,
Elena
E-iceblue support team
User avatar

Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

Wed Nov 18, 2020 9:50 am

Hello,

Hope you are doing well.
Glad to inform you that we just released Spire.Doc Pack(Hotfix) Version:8.11.9 which fixes your issue. Welcome to download it from the following links.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Doc/8.11.9

Sincerely,
Elena
E-iceblue support team
User avatar

Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

Thu Dec 10, 2020 7:15 am

Hello,

Greetings from E-iceblue.
How is your issue now? Could you please give us some feedback at your convenience?

Sincerely
Elena
E-iceblue support team
User avatar

Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

Thu Dec 10, 2020 1:10 pm

Hi

The problem has been resolved
Thanks for your reply :D

hidamari
 
Posts: 5
Joined: Fri May 15, 2020 10:48 am

Fri Dec 11, 2020 1:15 am

Hello,

Glad to hear that this new version can solve your issue.
If you encounter any issues related to our product in the future, just feel free to contact us.
Have a nice day!

Sincerely
Elena
E-iceblue support team
User avatar

Elena.Zhang
 
Posts: 279
Joined: Thu Jul 23, 2020 1:18 am

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