Tables with Arabic text in .Net

[Amber.Gu]

Hi Santhoshi,

Thanks for your reply. Sorry to reply late for weekend.
I have logged the issues you mentioned in the first post(while converting your Word file to Pdf file) into our bug tracking system, also some other issues I noticed have been added into it too. But I didn't notice the issue "the italic content looks to be not displaying in Arabic when saved from Word to Pdf" you mentioned. Could you please tell me the detailed information about this issue?

Best wishes,
Amber
E-iceblue support team

[santuvssantu]

Italic content.zip

Hi Amber,
Please find the attached file for Italic content issue.

Please let me know when we can expect the issues to be resolved. These issues are taking very longer time to resolve and we are really worried about the timelines. Its been very long we are waiting for these fixes.

Regards,
Santhoshi.

[Amber.Gu]

Hi Santhoshi,

Thanks for your information.
I tested your file and did notice the issue you mentioned. I have logged it into our bug tracking system, once there is any progress, we will inform you ASAP. Sorry for the inconvenience caused.

And I just checked the status of your last issue(the format of some Arabic text changed after converting Word file to Pdf file) in our bug tracking system, since the complexity of it, sorry that it has not been resolved yet. And sorry there is no ETA now. I have urged our Dev team, they will try their best to solve your issue ASAP. Once there is any progress, we will inform you immediately. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[mturumella]

Dear Amber and Team,

Kindly let us know the status of the fixes as we have already delayed with our deadline once for the clients. Want to make sure if we can still keep our deadline of 18th December 2019.

Many thanks in advance.

Best Regards
-Manoj

[Amber.Gu]

Hi Manoj,

Thanks for your reply.
I just got news from our Dev team, since your issue is really complicated, it's impossible for us to solve it at 18th December 2019. Our Dev team will try their best to figure it out ASAP. Once there is any progress, we will inform you ASAP.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[santuvssantu]

Hi Amber,

Do you have any update on this? It's been very long and we would appreciate if you can provide atleast some timeline on this? I hope you understand we are waiting for this fix for some urgent matters and this has taken too long already.

The first question the users are raising is when is the ETA and it's getting impossible for us to wait on this product without a timeline.

Thanks,
Santhoshi.

[Amber.Gu]

Hi Santhoshi,

Thanks for your reply.
Sorry that we couldn't provide you an ETA since your issue is really complicated. We do understand your situation, but our Dev team needs more time to find out the reason of your issues. Once there is any progress, we will inform you ASAP.
We are really sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[mturumella]

Dear Amber,

A very happy new year.

Do we have any update on this ?

Best Regards
-Manoj

[Amber.Gu]

Hi Manoj,

Thanks for your reply. And Happy New Year.
Sorry that your issue has not been resolved yet. We have given the highest priority to your issue and we all attach great importance on it. Our Dev team is trying to fix it. We will inform you immediately once there is any good news.
Apologize for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[Betsy.jiang]

Hi Manoj,

Thanks for waiting.
Now we release the Spire.Doc Pack(hot fix) Version:8.2.4 which solves some of the issues for the file "Journal_2019-12-03_AR.docx" and "Journal_2019-10-01.docx".
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Doc/8.2.4

But some issues are not solved due to its complexity. We will continue looking the solution. Here I attached the result files with the new version 8.2.4 for your kind reference. If you want us solve one of the questions firstly, please point it out with the screenshots.

Sincerely,
Betsy
E-iceblue support team

[mturumella]

Dear Besty,

Thank you for this. We will check and get back to you.

Best Regards
-Manoj

[Betsy.jiang]

Hi Manoj,

Okay. I am waiting for your feedback.

Sincerely,
Betsy
E-iceblue support team

[santuvssantu]

Dear Betsy,

We are still waiting on the original issues reported (few of them are fixed but not all) with Arabic language. Could you please provide any update on this?



Thanks,
Santhoshi.

[Betsy.jiang]

Hi,

Sorry that the remaining issues are not solved yet. The rules of Arabic language is more complicated, and we need more time to investigate it. We've been looking for a solution of the issues. Once there is significant progress, we will let you know.
Apologize for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team

[Lisa.Li]

Hello,

Greetings from E-iceblue, our latest version includes optimizations related to this issue. Please use the latest version (Spire. Doc 13.1.4) in net4.8 or above frameworks to test according to the following code. If you have any other questions, just feel free to write back.

Code: Select all

     Document document = new Document();
     document.LoadFromFile(@"in.Docx");
     document.LayoutOptions.UseHarfBuzzTextShaper = true;
     document.SaveToFile("out.pdf", FileFormat.PDF);

Sincerely,
Lisa
E-iceblue support team