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Thu Dec 05, 2019 9:01 am

Hi Santhoshi,

Thanks for your reply.
I just got news from our Dev team, we got version differences now. The original Word file shows differently in different MS Word version. Since the complexity of your issue, I'm afraid we need more time to fix it. Once there is any progress, we will inform you immediately.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
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Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Thu Dec 05, 2019 1:40 pm

Hi Amber,

Thanks for the update, Could you please tell me which version of office is it working?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu Dec 05, 2019 7:44 pm

Hi Amber,

Greetings !!

I am dealing with License procurement in Santhoshi's team.

Do we have an update on this ?

We are planning a prod release and in the process of procuring the licensing for production.

I am dealing with Daisy Zhang.

Please let us know if a solution can be provided by 8th December 2019

Many Thanks in advance.

Best Regards
-Manoj Turumella

mturumella
 
Posts: 21
Joined: Fri Jan 22, 2016 2:28 am

Fri Dec 06, 2019 11:05 am

Hi Manoj,

This is Nina from E-iceblue support team.
I just got a feedback that our Dev team have found the cause of your issue, but the issue is so complicated that our Dev team haven't found a solution to completely resolve it at this moment. But, I have posted your urgent situation to our Dev team, and we all attach great importance on your issue. Our Dev team will try their best to figure it out in next two days, if it goes well, we prepare to compaile a hotfix for you on 2019-12-09. Sorry for this inconvenience and thanks for your understanding.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1334
Joined: Tue Sep 27, 2016 1:06 am

Fri Dec 06, 2019 8:46 pm

Dear Nina,

Thank you for assigning the priority. We are counting on you. Please keep us posted.

Many Many thanks to you and I wish good luck to your development team.

Best Regards
-Manoj

mturumella
 
Posts: 21
Joined: Fri Jan 22, 2016 2:28 am

Mon Dec 09, 2019 10:13 am

Dear Manoj,

Thanks for your patient waiting.
The issue has been resolved, please download the temporary version from the following link. If there is any question, please feel free to write back.
http://www.e-iceblue.com/downloads/tempversion/spire.doc_7.12.9.zip

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1334
Joined: Tue Sep 27, 2016 1:06 am

Mon Dec 09, 2019 1:04 pm

Dear Nina,
This is fantastic. We will test with temporary version to confirm. Will get back to you shortly.

Many thanks and Best Regards
-Manoj

mturumella
 
Posts: 21
Joined: Fri Jan 22, 2016 2:28 am

Mon Dec 09, 2019 3:06 pm

MyFiles2.zip


Dear Nina,

Thanks for this, Could you please check the attached files? The word S-0237 seems to be displayed differently in PDF, this is a sample and we have few other texts with hyphens too. I've generated this with new dll's.

On another note, my text "10:00 - 13:00" doesn't change to RTL both in word and pdf. Could you please let me know how can I change this to RTL?

Code: Select all
var paragraph = row.Cells[0].AddParagraph();
 paragraph.Format.IsBidi = true;
 paragraph.AppendText(timeText);
table.TableFormat.Bidi = true;



Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Tue Dec 10, 2019 3:08 am

Hi Santhoshi,

Thanks for your reply.
For the first issue, I tested your file and did notice the issue you mentioned. I have logged it into our bug tracking system with the highest priority. Once there is any progress, we will inform you ASAP. Sorry for the inconvenience caused.

For the second issue, you need to set the Bidi format for the text in the table. Below is the code for you.
Code: Select all
                Paragraph paragraph = row.Cells[0].AddParagraph();
                paragraph.Format.IsBidi = true;
                TextRange TR = para.AppendText(timeText);
                //Set the Bidi format for the text.
                TR.CharacterFormat.Bidi = true;

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Tue Dec 10, 2019 6:44 am

Dear Amber,
Thanks for your response, we will wait for the fix.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Tue Dec 10, 2019 6:59 am

Hi Santhoshi,

Thanks for your reply.
Once there is any progress about the first issue, we will inform you immediately. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Thu Dec 12, 2019 4:52 am

Dear Amber,

Do we have any update on this(Latest issue reported by Santhoshi) ?

Many thanks in advance.

Best Regards
-Manoj

mturumella
 
Posts: 21
Joined: Fri Jan 22, 2016 2:28 am

Thu Dec 12, 2019 5:59 am

Hi Manoj,

Thanks for your reply.
I checked the status of your issue in our bug tracking system. Sorry that it has not been resolved yet. I have urged our Dev team. Once there is any progress, we will inform you ASAP.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team
User avatar

Amber.Gu
 
Posts: 525
Joined: Tue Jun 04, 2019 3:16 am

Fri Dec 13, 2019 5:57 pm

Hi Amber,

Thanks. This is effecting lot of content and User acceptance is waiting on this fix.

To give you few examples we encountered in this, it looks like the words with '-' , '.' and '/' seperator are effected the most and below are few examples.

1. S-0237 displayed as 0237-S
2. 72/252 displayed 252/72
3. A/C.2/73/L.11 is displayed as 11.L/73/2.A/C

We appreciate the effort you are putting into this and hopefully this fix will resolve all the above issues.

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Fri Dec 13, 2019 9:54 pm

Hi Amber,

The italic content looks to be not displaying in Arabic when saved from Word to Pdf. Could you please check that too?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

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