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Thu Jul 09, 2020 8:27 am

Hi Rachel,

Do you have any updates on the two issues SPIREDOC-4090 and SPIREDOC-4455?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu Jul 09, 2020 10:52 am

Hi Santhoshi,

We sincerely sorry for the delay and inconvenience caused.
I checked the status of your two issues and found they haven't been fixed. I have given your issue the highest priority and urged our Dev team to speed up to fix it. We will notify you as soon as them are resolved.

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Mon Aug 17, 2020 11:03 am

Hi Santhoshi,

Thanks for your patient waiting.
Glad to tell you that the issue SPIREDOC-4455 has been resolved. Welcome to download the newly released Spire.Doc Pack(hot fix) Version:8.8.2 from the following links. In addition, regarding your another issue SPIREDOC-4090, sorry our Dev team is still fixing it. Once it is resolved, we will prepare a new version for you ASAP.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget: https://www.nuget.org/packages/Spire.Doc/8.8.2

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Fri Sep 25, 2020 9:44 am

Hello,

Thanks for your patient waiting.
Glad to inform you that the issue SPIREDOC-4090 has been resolved. We prepared a temporary version for you. Please download it and use the following code to test.
Code: Select all
Document doc = new Document();
doc.LoadFromFile("input.docx");
ToPdfParameterList ps = new ToPdfParameterList
{
    UsePSCoversion = true
};
doc.SaveToFile("result-ps.pdf", ps);


Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Tue Oct 13, 2020 8:15 am

Hello,

Hope you are doing well.
Glad to inform you that the official version (Spire.Doc Pack(hot fix) Version:8.10.0) is released, welcome to download it from the following links.
Website link: https://www.e-iceblue.com/Download/down ... t-now.html
NuGet link: https://www.nuget.org/packages/Spire.Doc/8.10.0

Sincerely,
Rachel
E-iceblue support team
User avatar

rachel.lei
 
Posts: 1571
Joined: Tue Jul 09, 2019 2:22 am

Wed Oct 21, 2020 5:38 am

Nested Table.zip


Hi Rachel,

Thanks for your hotfix. However we still see issues with Table widths in nested table.

Please find the attached pdf and word documents. Appreciate your help on this.

Regards,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Wed Oct 21, 2020 8:33 am

Hello Santhoshi,

Thanks for your feedback.
I have reproduced the Table width issue and logged it in our bug tracking system with the ticket SPIREDOC-5091.
Sorry for any inconvenience caused. We will inform you once it is fixed.

Sincerely,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Sun Dec 12, 2021 2:26 pm

Nested Table First Column.zip


Hello Amy,

The nested tables width issue is still not resolved and need your immediate assistance. I've tried with latest version and attached are the word and pdf files.

The word/pdf first page has a nested table, please see jpg files highlighting the issue with column widths.

Appreciate your immediate help on this.

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Mon Dec 13, 2021 1:48 am

Hello,

Thanks for your inquiry!

I have reproduced your issue and logged it in our issue tracking system with the ticket SPIREDOC-7103 for further investigation.

We will let you know if there is any update. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team
User avatar

Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Thu Dec 23, 2021 5:54 am

Dear Marcia,

Do you have any update on this?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Thu Dec 23, 2021 6:20 am

Hello Santhoshi,

Thanks for your following-up!

Our Dev team is still working on your issues, sorry to tell that there is no significant progress so far. Anyway, I urged and requested them to share any possible ETA at their earliest, once there is any good news, we will notify you immediately. Sorry for the inconvenience caused.

Sincerely,
Marcia
E-iceblue support team
User avatar

Marcia.Zhou
 
Posts: 858
Joined: Wed Nov 04, 2020 2:29 am

Tue Apr 19, 2022 2:04 pm

Hello Marcia,

It's been a very long time that we are waiting for this issue and our users are complaining a lot. Could you please provide us immediate assistance on this?

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Wed Apr 20, 2022 2:36 am

Hello,

Thanks for following up.
We're sorry that issue SPIREDOC-7103 has not been perfectly resolved so far, our developers are still working on a fix and I've upgraded the priority of this issue to A (A>B>C). I'll let you know as soon as I have any news. Sorry for the inconvenience caused again.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1648
Joined: Wed Apr 07, 2021 2:50 am

Sun Jun 05, 2022 6:18 am

Hello Annika,

Do you have any update on this? It's been very long that this issue is open and we are getting more issues with new versions from 10.3.5.

Appreciate your immediate help on this.

Thanks,
Santhoshi.

santuvssantu
 
Posts: 98
Joined: Fri Feb 12, 2016 5:21 pm

Mon Jun 06, 2022 2:22 am

Hello,

Thanks for following up.
The good news is that the issue SPIREDOC-7103 has been resolved, now it is in the testing phase. Once the tests pass, we will provide a new hotfix version for you as soon as possible. Thank you for your understanding.

Sincerely,
Annika
E-iceblue support team
User avatar

Annika.Zhou
 
Posts: 1648
Joined: Wed Apr 07, 2021 2:50 am

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