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Fri May 14, 2021 6:03 pm

I am currently getting an "Evaluation Warning" error message in the files while converting documents from ".doc" or ".docx" files to .PDF format

We used the trial at first and then purchased a license but the warning does not go away.

chmrep1401
 
Posts: 1
Joined: Fri May 07, 2021 6:38 pm

Mon May 17, 2021 2:45 am

Hello,

Thanks for your inquiry and sorry for late reply due to the weekend.

Please kindly note that converting documents from ".doc" or ".docx" files to .PDF format is a function of our Spire.Doc Pro Edition. But I checked our records and found that you only purchased a license for Spire.PDF. Therefore, when you do the conversion, you will get an evaluation warning message.

For your situation, you can contact our sales team (sales@e-iceblue.com) to upgrade from your current $599 Spire.PDF Pro Edition Developer Subscription to the $799 Spire.Doc Pro Edition Developer Subscription by paying their price difference at $200.
Sincerely,
Andy
E-iceblue support team
User avatar

Andy.Zhou
 
Posts: 483
Joined: Mon Mar 29, 2021 3:03 am

Mon May 24, 2021 9:07 am

Hello,

Greetings from E-iceblue!
Has the issue been solved now? Could you please give us some feedback at your convenience?
Thanks in advance.
Sincerely,
Andy
E-iceblue support team
User avatar

Andy.Zhou
 
Posts: 483
Joined: Mon Mar 29, 2021 3:03 am

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