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Sun Sep 30, 2012 10:07 am

Upgraded spire.office yesterday with version 2.5.25.4040 of the spire.office.pdf.
Had to revert back to version 2.5.9.4040 caused by faulty production of pdf as shown in attached picture.
So using previous version it works ok, using latest spire.office produce faulty pdf document.

Documents produced on customer site so can not send PDF's.

krhyll
 
Posts: 23
Joined: Fri Nov 11, 2011 12:27 pm

Tue Oct 02, 2012 4:33 am

Dear krhyll,

Thanks for your inquiry.
We are sorry that inconvenience caused by us. We have knew that you can't send us the original pdf file, could you send us a sample pdf file which it can produce the error? So that we can reproduce your problem, and fixed it quickly. Thanks.

Best regards,
Amy
e-iceblue support
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

Tue Oct 09, 2012 2:18 pm

Hi,

Did test hotfix v2.3.7 today and found that error reported in this thread related to v2.3.6 is fixed! :)

Did a test between v2.3.2 (used on production site so far) and v2.3.7 and found two minor neglectable differences as illustrated in attached picture. Assume difference no. 2 is related to problem documented in this thread.

Thanks!

krhyll
 
Posts: 23
Joined: Fri Nov 11, 2011 12:27 pm

Wed Oct 10, 2012 8:54 am

Dear krhyll,

Thanks for your feedback.
Could you send us a sample pdf file which it can produce the error? So that we can reproduce your problem, and fixed it quickly. Thanks.

Best regards,
Amy
e-iceblue support
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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