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Wed Dec 05, 2018 8:49 am

Good day!

The below code is working well with other .docx file
Some other .docx file is not converting to PDF

I have downloaded the updated hotfix of Spire.Doc.dll V6.12.1.4045 and Spire.Pdf.dll V4.12.0.2046

Here's my code below:

string newFilePath = Path.Combine(Path.GetDirectoryName(destpath), Path.GetFileNameWithoutExtension(sourcePath) + "_" + DateTime.Now.ToString("MMddyyhhmmss") + ".pdf");


Spire.Doc.Document doc = new Spire.Doc.Document();


doc.LoadFromFile(sourcePath, Spire.Doc.FileFormat.Docx2013);
//Spire.Doc.ToPdfParameterList topdf = new Spire.Doc.ToPdfParameterList();
//topdf.UsePSCoversion = true;


>>>this causing the error ==== doc.SaveToFile(newFilePath, Spire.Doc.FileFormat.PDF);

Thank you

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Wed Dec 05, 2018 9:08 am

Hi,

Thanks for your inquiry.
To help us investigate your issue, please share us your sample file here or via email(support@e-iceblue.com).
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Thu Dec 06, 2018 12:52 am

Hi Good day!

Attachment was sent from myangelblue15@gmail.com

Thank you

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Thu Dec 06, 2018 1:44 am

Hi,

Thanks for your file.
I have reproduced the issue and logged it in our bug tracking system. Once there is any update, we will inform you. Sorry for the inconvenience caused.
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Tue Dec 11, 2018 12:29 am

Hi Good day!


I just want to know the updates regarding this bug fix? Is there any updates released?


Thank you so much

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Tue Dec 11, 2018 10:29 am

Hi,

Sorry, there is still a minor issue at present. We will provide the hotfix for you within this week.
Thanks for understanding.
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Wed Dec 12, 2018 8:02 am

Good day!

Thank you for the quick response :)

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Fri Dec 14, 2018 10:18 am

Hi,

Thanks for your waiting.
The hotfix is available now. Please download it from the following link.
http://www.e-iceblue.com/downloads/Temp ... 3.12.2.zip
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Mon Dec 17, 2018 12:04 am

Hi Good day!

Thank you for the quick response! I will provide a feedback once done.


Thank you!

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Mon Dec 17, 2018 3:50 am

Hi,

Hope you are doing well.
I'm looking forward to your feedback.
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Mon Dec 17, 2018 5:42 am

Hi Good day!

The update has been working very well.

We will provide a feedback as we have different kinds of attachments to be attached.

Thank you so much for the quick response!

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Mon Dec 17, 2018 9:39 am

HI good day!

We've test a two excel fie,

1.) the one is having two freeze panes vertical and horizontally. I would like to verify if this could be possible to conver to pdf since it has a two freeze panes, I have converted it manually.
2.) the one is having a formula inside cells which is throwing a error "Error in calculating cell F14 in Worksheet (worksheet name)", I would like to report this bug to you

I will be sending the example file from myangelblue15@gmail.com

Thank you

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Mon Dec 17, 2018 10:44 am

Hi,

Thanks for your message.
Below is my answer to your questions.
1. The freeze panes in Excel could be converted correctly to PDF. I didn't find the the sample file for this issue in the email, could you please send again?
2. I noticed the issue, but the error appeared in cell F15 rather than cell F14. I have logged the issue in our bug tracking system. Once there is any update, we will let you know. Sorry for the inconvenience caused.
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

Tue Dec 18, 2018 6:52 am

Hi Good day!

Thank you for the continuous support. I have already sent the file from email myangelblue15@gmail.com


Thank you

tcballelos
 
Posts: 36
Joined: Wed Nov 28, 2018 5:35 am

Tue Dec 18, 2018 10:43 am

Hi,

Thanks for your file.
I have reproduced the issue and logged it in our bug tracking system. Once there is any update, we will let you know. Sorry for the inconvenience caused.
Sincerely,
Mike
E-iceblue support team
User avatar

Mike.Zhang
 
Posts: 93
Joined: Thu Sep 27, 2018 7:11 am

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