Saving loaded PDF with XFA form does not work

[dcarapic]

I am currently using the trial version to load a document with XFA forms, fill the fields and save it.
However just loading the document with Spire.PDF and saving it (without changing anything) results in document which can not be opened in the viewer. Instead I get the message:

Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
.....

Unfortunately I can not attach the documents so here is the zip file with original and saved PDF on my Dropbox:

Code: Select all

https://www.dropbox.com/s/ing26yzg2urbpsm/PDF.ZIP?dl=0

I'm using spire version 4.2.0.

[Betsy.jiang]

Dear dcarapic,

Thanks for your inquiry.
I have noticed the issue and logged it in our bug tracking system. We will let you know when it is fixed.Sorry for the inconvenience caused.
In addition, you could ZIP your document then upload it here, note the file size is limited to 10M.

Sincerely,
Betsy
E-iceblue support team

[dcarapic]

Dear Betsy,
Unfortunately when I tried to add the attachment to the post it told me that the limit is 3 MB.

[Betsy.jiang]

Dear dcarapic,

I just know we have made the change on file size limitation, so sorry for this.
You could send your file to us(support@e-iceblue.com) via email.

Sincerely,
Betsy
E-iceblue support team

[dcarapic]

It does not matter as I've provided the link to the file.
Could you manage to download it?

[Betsy.jiang]

Dear dcarapic,

Yes, I had downloaded your file successfully and transferred your issue to our Dev team. Your issue has been solved and it is under testing phase now. We will let you know when the hotfix is available.

Sincerely,
Betsy
E-iceblue support team

[Betsy.jiang]

Dear dcarapic,

Thanks for waiting.
Now the hotfix is available, please download Spire.PDF Pack(Hot Fix) Version:4.2.8.
Looking forward to your feedback.

Sincerely,
Betsy
E-iceblue support team

[dcarapic]

Thank you for the fix. I am currently working on other things, I will test it as soon as I have the time.

[Betsy.jiang]

Dear dcarapic,

Looking forward to your feedback.

Thanks,
Betsy
E-iceblue support team

[dcarapic]

We have tested it and it works fine.
Great job.

[Betsy.jiang]

Dear dcarapic,

Thanks for your feedback.
Just feel free to contact us if there is any question.

Sincerely,
Betsy
E-iceblue support team

[kkashigin]

Hello, I seem to be having the same issue with the latest build (4.8.14). Emailing the file to support.

[Nina.Tang]

Dear Kirill.

Thanks for your inquiry and sorry for late reply as weekend.
I did an initial test and found that the fields of your document can be filled, and the resultant document can be opened as well. Could you please provide your testing code and more details about your issue to help us better investigate your issue? Thanks in advance.

Sincerely,
Nina
E-iceblue support team

[Nina.Tang]

Hello,

Greetings from E-iceblue.
How is your issue going? Could you please provide requested information to help us better investigate your issue? Thanks in advance.

Sincerely,
Nina
E-iceblue support team

[ameer123]

How to just remove this content XFA PDF content

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac.............................................