rtf to pdf, producing a blank pdf

[rbentley]

I have an RTF file (attached) that I'm trying to convert to PDF (attached code)
The problem is that the pdf is always blank.
None of the rtf files created out of EPIC (healthcare software) will convert.

Document inFile = new Document();
inFile.LoadFromFile(@"D:\TempPublishing\orig.rtf", Spire.Doc.FileFormat.Rtf);
inFile.SaveToFile(@"D:\TempPublishing\newfile.pdf", Spire.Doc.FileFormat.PDF);

[Betsy.jiang]

Hi,

Thanks for your inquiry.
I have noticed the issue and logged it in our bug tracking system. We will let you know as soon as it is fixed.
Sorry for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team

[gustavohrocha.gmail]

Any news on this issue? Having the same problem

[Betsy.jiang]

Hi,

Thanks for your inquiry.
Sorry that the issue is not solved yet. Since each document has unique structure, the reason of your issue might not be the same as rbentley'. To help us record your issue accurately, could you please provide your input file?

Sincerely,
Betsy
E-iceblue support team

[gustavohrocha.gmail]

Have just attached the file.
Thanks

[Betsy.jiang]

Hi,

Thanks for your file.
After testing your case with the latest Spire.Doc Pack(hot fix) Version:7.11.1, I didn't encounter any issue. The result PDF is correct on my side. Please try to use the version I mentioned. Attached is my result PDF and here is my testing code for your kind reference:

Code: Select all

            Document doc = new Document();
            doc.LoadFromFile(FilePath + @"WordSourceDoc.doc");
            doc.SaveToFile("19969.pdf");

Sincerely,
Betsy
E-iceblue support team

[rbentley]

Any update on my issue with the RTF to PDF?

[Betsy.jiang]

Hi,

Sorry that there is no progress about your issue with the RTF to PDF. I have urged our Dev team. We will let you know as soon as there is any update.
Apologize for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team