Resulting PDF not scrollable

[supportProvaria]

Hello,

I'm trying to convert a docx file to pdf with the latest Spire.Doc version.
It works fine for other files.
But the attached file with specific formats produce a pdf, which is not scrollable in the web browser (Chrome).

I also tried to convert the file with Word and it was sucessful.

Attached is the docx file and the resulting pdf.

Thanks in advance

Code: Select all

              using (MemoryStream wordStream = new MemoryStream(wordBytes)))
                {
                    Document document = new Document();
                    document.LoadFromStream(wordStream, FileFormat.Docx);

                    using (MemoryStream pdfStream = new MemoryStream())
                    {
                        ToPdfParameterList tpl = new ToPdfParameterList
                        {
                            UsePSCoversion = true
                        };

                        document.SaveToStream(pdfStream, tpl);
                       
                        return pdfStream.ToArray();
                    }
                }


[rachel.lei]

Hello,

Thanks for your inquiry.
After an initial test, I did observe the issue you mentioned. This issue has been posted to our Dev team with the ticket SPIREDOC-4953 for further investigation. We will let you know if there is any update. Sorry for the inconvenience caused.
Besides, I found that using the normal method (see the code below) to convert your file, everything works fine when viewing the generated PDF document in Chrome. You can also try it.

Code: Select all

            Document document = new Document();
            document.LoadFromStream(wordStream, FileFormat.Docx);
            document.SaveToStream(pdfStream,FileFormat.PDF);

Sincerely,
Rachel
E-iceblue support team

[supportProvaria]

Hi Rachel,

thanks for the fast reply.
Unfortunately the application runs in Azure and so I cannot use the normal method.

Do you have further suggestions?

Thanks in advance.

[rachel.lei]

Hello,

I'm sorry there is currently no alternative available for you, you can only use the PS conversion method when the application is running on Azure.
Our Dev team will investigate the cause of the issue SPIREDOC-4953 and try to find a solution to solve it. Once there is any good news, we will inform you immediately.

Sincerely,
Rachel
E-iceblue support team