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Mon May 10, 2021 9:31 am

Hi team ,

template.jpg

As you can see from the template above, I have created a fade on the left hand panel on the from page, going from blue to red.

But when I generate it to pdf. It just only draws blue color as the image below :
template error.png


Please see my code :
code.jpg


Please help me to take a look at it.

Thanks,
Duy

nlduy157
 
Posts: 2
Joined: Mon May 10, 2021 9:21 am

Mon May 10, 2021 10:47 am

Hello,

Thanks for your inquiry.
To help us better reproduce your issue and help you to solve it, please provide your input file which can reproduce you issue. You could upload it here or send it to us (support@e-iceblue.com) via email Thanks in advance.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Tue May 11, 2021 3:55 am

Hi,

I have sent the email with 2 files attached ( template and file output ).

Please help me to investigate the issue.

Thanks,
Duy

nlduy157
 
Posts: 2
Joined: Mon May 10, 2021 9:21 am

Tue May 11, 2021 6:41 am

Hello Duy ,

Thanks for providing your test files via email.
I tested you case and did reproduce your issue, I have logged it in our bug tracking system with the ticket SPIREDOC-5975. If there is any update, we will let you know. Apologize for the inconvenience caused.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

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