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Thu Feb 25, 2021 11:19 am

Hi Team,

We would like to read .tiff file embedded inside word document along with .jpg and .png. We are able to read jpg and png, but in case of tiff, it doesn't capture the details.

Please help.

pr20080798
 
Posts: 148
Joined: Wed Jan 20, 2021 1:15 pm

Fri Feb 26, 2021 3:04 am

Hello,

Thanks for your inquiry.
I simulated a word file with several .tiff files, and I can extract these files successfully.
To help us investigate your issue more accurately and quickly, please provide your input file and your complete code. You could upload them here or send them to us (support@e-iceblue.com) via email. Thanks in advance.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Wed Mar 03, 2021 9:58 am

Hello,

Has your issue been resolved? If not, could you please provide your input file and your complete code to us for further investigation?

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

Fri Mar 05, 2021 4:12 am

Hi Brian,

Thanks for the help, and yes, the given code is working fine.

We will get back to you on this once more requirements come.

Thank you.

pr20080798
 
Posts: 148
Joined: Wed Jan 20, 2021 1:15 pm

Fri Mar 05, 2021 9:01 am

You are welcome.
If you encounter any issues related to our products in the future, please feel free to contact us.

Sincerely,
Brian
E-iceblue support team
User avatar

Brian.Li
 
Posts: 1271
Joined: Mon Oct 19, 2020 3:04 am

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