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Mon Oct 24, 2011 9:32 am

Hi there, i am having issues.

The spire.doc PDF renderer seems to insert random paragraphs throughout the document. this seems to happen after i set a font/font size.

fatmedia
 
Posts: 13
Joined: Fri Oct 07, 2011 2:31 pm

Tue Oct 25, 2011 7:03 am

Hello fatmedia,

Sorry for any inconveniences caused by us and thank you for your patience with our reply.

We have tested the file you sent, and appear the phenomenon as you proposed. We need time to research. Please wait with patience. Once we finished it, We will notify you as soon as possible.

Have a nice day.
Tina
Technical Support/Developer,
e-iceblue Support Team
User avatar

Tina.Lin
 
Posts: 152
Joined: Tue Sep 13, 2011 5:37 am

Mon Oct 31, 2011 9:41 am

Good morning!

I was wondering if you could give me an update on this from last week, we are getting close to the go-live date for my clients site and would prefer to use your software, but as it stands the client is pushing for a different solution due to this issue.


thank you,

fatmedia
 
Posts: 13
Joined: Fri Oct 07, 2011 2:31 pm

Tue Nov 01, 2011 9:24 am

Hi FatMedia,

The issue you mentioned is solved. We will release a hotfix for you tomorrow (Once we release we will inform you). Please feel free to contact us for anything at any time.

Have a great day!
e-iceblue support
User avatar

iceblue support
 
Posts: 240
Joined: Tue Dec 21, 2010 2:56 am

Wed Nov 02, 2011 9:44 am

Hi FatMedia,

Sorry for late reply and thank you for your patience.

The new HotFix version 4.1.8 of Spire.Doc has been released. You can download it from the following address:
http://www.e-iceblue.com/Download/download-word-for-net-now.html.
After you downloading, you can have a try.

If you still have any other questions, please don't hesitate to contact us .
Have a nice day.
Tina
Technical Support/Developer,
e-iceblue Support Team
User avatar

Tina.Lin
 
Posts: 152
Joined: Tue Sep 13, 2011 5:37 am

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