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Fri May 12, 2017 10:02 pm

Hi, we have a problem with a certain PDF form. We want to fill it, flatten it and finally save the file in PDF/A format.
The strange thing is, when opening the filled PDF form file before converting it to PDF/A, all the selected radio buttons have other marks than when selecting the radio button in a PDF reader. When converting the file to PDF/A all the radio buttons are in selected state.
This happens with version 3.9.82.
Thanks for your help!

wmsoftware
 
Posts: 1
Joined: Fri Feb 24, 2017 2:58 pm

Mon May 15, 2017 3:28 am

Dear wmsoftware,

Thanks for your inquiry and sorry for late reply as weekend.
After an initial test, sorry that I didn't find the issue you mentioned. So please provide us with the code you were using and upload your input file here or send them to us(support@e-iceblue.com) via email for testing.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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