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Tue Apr 22, 2025 8:10 am

Hello, I have a problem to using Spire doc Java.

I would like to convert doc document into pdf using spire doc. At this time, the following error occurs.

"com.spire.doc.packages.sprbyu: no have this value 3"

What does this error mean? Other document conversions are taking place normally.

is file too converting to old?

3. I'm using the version of spear doc 11.8.1.
4. OS is rhel centos fedora 8.8
5. I'm using the docker, and the Java version is open-jdk 11.0.16

Thank you

gofhasd1
 
Posts: 1
Joined: Tue Apr 22, 2025 7:54 am

Tue Apr 22, 2025 9:48 am

Hello,

Thank you for your inquiry.
Sorry, we are unable to determine the specific cause of the problem at present. We recommend that you upgrade to the latest Spire.Doc for Java Version: 13.4 to verify whether the issue still exists. If the issue persists, please provide us with your test word file for further investigation. You can upload it to the attachment or send it to this email [email protected]. Thanks in advance.

Sincerely,
Tommy
E-iceblue support team
User avatar

Tommy.Tang
 
Posts: 85
Joined: Mon Apr 21, 2025 7:05 am

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