Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.
Thu Nov 29, 2018 9:41 am
Spire.PDF Release 4.11.5.
Some pages of a valid pdf document with technical drawings on it are printed empty. The spire.pdf component does not throw an exception. The document can be printed completely using Adobe Reader.
I tried to upload a sample file. It was unsuccessful because the zip file size is more than 2 MB.
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pebeling
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- Posts: 19
- Joined: Tue Jan 09, 2018 2:48 pm
Thu Nov 29, 2018 10:01 am
Hi pebeling,
Thanks for your inquiry.
Please send your files and the used code to us(
Support@e-iceblue.com) via email. Then we will look into it and update to you.
Thanks,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Fri Nov 30, 2018 2:27 am
Hi Petra,
Thanks for your email.
I have reproduced the issue and logged it in our bug tracking system. We will let you know once it is fixed.
Sorry for the inconvenience caused.
Best wishes,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Fri Jan 18, 2019 6:29 am
Hi,
Greetings from E-iceblue.
Did you use the hotfix? Has your issue been resolved?
Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Wed Jan 30, 2019 9:50 am
The issue is solved, thank you very much.
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pebeling
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- Posts: 19
- Joined: Tue Jan 09, 2018 2:48 pm
Wed Jan 30, 2019 9:53 am
Hi,
Thanks for your feedback.
Please feel free to contact us if you need any help.
Have a nice day.
Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am