Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Thu Nov 29, 2018 9:41 am

Spire.PDF Release 4.11.5.
Some pages of a valid pdf document with technical drawings on it are printed empty. The spire.pdf component does not throw an exception. The document can be printed completely using Adobe Reader.

I tried to upload a sample file. It was unsuccessful because the zip file size is more than 2 MB.

pebeling
 
Posts: 19
Joined: Tue Jan 09, 2018 2:48 pm

Thu Nov 29, 2018 10:01 am

Hi pebeling,

Thanks for your inquiry.
Please send your files and the used code to us(Support@e-iceblue.com) via email. Then we will look into it and update to you.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Nov 30, 2018 2:27 am

Hi Petra,

Thanks for your email.
I have reproduced the issue and logged it in our bug tracking system. We will let you know once it is fixed.
Sorry for the inconvenience caused.

Best wishes,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Jan 11, 2019 7:17 am

Hi Petra,

Glad to inform you that your issue is solved in Spire.PDF Pack(Hot Fix) Version:5.1.4. Welcome to download and use it.
Our website: https://www.e-iceblue.com/Download/down ... t-now.html
NuGet: https://www.nuget.org/packages/Spire.PDF/5.1.4

Best wishes,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Fri Jan 18, 2019 6:29 am

Hi,

Greetings from E-iceblue.
Did you use the hotfix? Has your issue been resolved?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jan 30, 2019 9:50 am

The issue is solved, thank you very much.

pebeling
 
Posts: 19
Joined: Tue Jan 09, 2018 2:48 pm

Wed Jan 30, 2019 9:53 am

Hi,

Thanks for your feedback.
Please feel free to contact us if you need any help.
Have a nice day.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Return to Spire.PDF