Garbled text is being printed

[jumper4000]

I'm trying to edit an existing pdf template. Everything looks fine on the screen, but when I try to print it, any existing text on the PDF gets garbled, but the newly edited text is fine. Also, If I use Adobe Acrobat, it prints fine. Do you know why that could be?

[jumper4000]

Just FYI - I'm on version 4.7.11, and .Net 4.7.2.

[hogan.tang]

Hi jumper4000,

Thanks for your post.
After an initial testing, I didn't encountered the issue you mentioned. Could you please provide us with following information for further investigation ?
1. The input document.
2. The full code you were using.
3. The OS and Region information, e.g. Win7 64bit, China/Chinese.
Thanks in advance.

[jumper4000]

Where can I email that information? I'd rather not post all that here.

[hogan.tang]

Hello,

Thanks for your feedback.
please send those information to us via email(support@e-iceblue.com).
Thanks in advance.

[hogan.tang]

Hello,

Has your issue been solved? Could you give me some feedback at your convenience?