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Mon Jun 04, 2018 8:11 am

I tested FreeSpire.PDF to print the document on the roller printer TG2480-H. Print quality is worse than printing the same PDF file on the same printer with Adobe Reader.

My print code:
Code: Select all
doc.LoadFromFile(@"C:\ProgramData\report.pdf");
doc.PrintSettings.SelectSinglePageLayout(PdfSinglePageScalingMode.ActualSize, false);
doc.Print();


How can I improve the print quality with FreeSpire.PDF?

nmihey
 
Posts: 11
Joined: Fri Jun 01, 2018 6:02 pm

Mon Jun 04, 2018 8:19 am

Dear nmihey,

Thanks for your inquiry.
In order to help us investigate further, please provide the input PDF.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Jun 04, 2018 8:48 am

As I understand, I used the wrong code for FreeSpire.PDF.

Now I use the code:
Code: Select all
using (var doc = new PdfDocument())
            {
                doc.LoadFromFile("report.pdf");
                doc.PageScaling = PdfPrintPageScaling.CustomSacle;
                doc.PrintDocument.Print();
            }


Print quality is good. But not print bold font. Bold font prints as normal.

nmihey
 
Posts: 11
Joined: Fri Jun 01, 2018 6:02 pm

Mon Jun 04, 2018 8:53 am

Dear nmihey,

Thanks for your information.
As for your issue, I am afraid it is difficult for us to find the cause if we don't have your input document. So please share us your input PDF. Thanks in advance.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Jun 04, 2018 9:36 am

How can I send you a PDF document?

nmihey
 
Posts: 11
Joined: Fri Jun 01, 2018 6:02 pm

Mon Jun 04, 2018 9:42 am

Dear nmihey,

You could upload files here, or send it to us(support@e-iceblue.com) via email.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Jun 04, 2018 9:52 am

File as an attachment

nmihey
 
Posts: 11
Joined: Fri Jun 01, 2018 6:02 pm

Mon Jun 04, 2018 10:14 am

Dear nmihey,

Thanks for sharing.
I have noticed your issue and logged it in our bug tracking system. We will let you know once there is any progress.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Jun 07, 2018 9:59 am

Dear nmihey,

Thanks for waiting.
Glad to inform you that we have improved the print function in Spire.PDF Pack(Hot Fix) Version:4.6.1. Please download it and have a try with following code:
Code: Select all
            using (var doc = new PdfDocument())
            {
                doc.LoadFromFile(@"report14049.pdf");
                doc.PrintSettings.SelectSinglePageLayout(PdfSinglePageScalingMode.ActualSize, false);   
                doc.Print();
            }

If you still have the low printing quality, please tell us your printer name(e.g. HP LaserJet P1007) and the output file(you could provide a picture showing your issue) generated by Spire.

Many thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Jun 12, 2018 7:47 am

Dear nmihey,

Greetings from E-iceblue.
Did you use the hotfix ? Has your issue been fixed ?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jun 20, 2018 6:06 pm

Excuse me. The equipment is currently unavailable. I can not check the solution.

nmihey
 
Posts: 11
Joined: Fri Jun 01, 2018 6:02 pm

Thu Jun 21, 2018 1:25 am

Dear nmihey,

Thanks for your feedback.
I am looking forward to your reply after checking the solution.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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