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Tue Mar 27, 2018 11:01 pm

Spire.Doc.Document dc = new Spire.Doc.Document("D:\\1.doc");

getting Exception
Last edited by sserra on Wed Mar 28, 2018 3:06 pm, edited 1 time in total.

sserra
 
Posts: 76
Joined: Tue Jun 13, 2017 4:03 pm

Wed Mar 28, 2018 1:38 am

Hello,

Thanks for your inquiry.
What exception message did you get? If you were using an older version, firstly I suggest upgrading to the latest Spire.Doc Pack(hot fix) Version:6.3.5 to have a try. If the issue still happens, please provide your 1.doc file along with your detailed exception message (you could send them to us via email support@e-iceblue.com) for testing.

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Wed Mar 28, 2018 3:08 pm

sorry, forget add attachment
now you can see file

also I use latest version

Exception is System.StackOverflowException

sserra
 
Posts: 76
Joined: Tue Jun 13, 2017 4:03 pm

Thu Mar 29, 2018 1:49 am

Dear Steve,

Thank you for sharing required information.
I have reproduced your issue and logged it in our bug tracking system. We will notify you once it is fixed. Sorry for the inconvenience caused.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Mon Apr 09, 2018 9:51 am

Hello,

Thanks for your patience.
Glad to inform you that the reported issue has been fixed. Please download the hotfix from below link.
Spire.Doc Pack(hot fix) Version:6.4.5

Sincerely,
Nina
E-iceblue support team
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Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

Mon Apr 09, 2018 3:36 pm

thank you

sserra
 
Posts: 76
Joined: Tue Jun 13, 2017 4:03 pm

Tue Apr 10, 2018 1:35 am

Dear Steve,

You're welcome.
Please feel free to contact us if you need any helps.
Wish you a nice day!

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1182
Joined: Tue Sep 27, 2016 1:06 am

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