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Tue Feb 27, 2018 6:10 am

HI Team,

I have an issues while exporting more than one lack rows with more than 50 columns and each row has at least one or more hyperlinks. it works fine in local environment ( ASP.net using IIS) , when i deploy to test environment its not working , its running for more than two hours.

FYI i am using SaveToResponse method.

Please help us solving this issue, if this issues is solved my company is ready to buy licence.

Thanks
Ramesh Babu G

A217168
 
Posts: 1
Joined: Tue Feb 27, 2018 6:00 am

Tue Feb 27, 2018 7:44 am

Dear Ramesh,

Thanks for your inquiry.
To help us better investigate your issue, please provide below information for testing:
1) your full code which can replicate the issue.
2) your testing environment, such as windows7, 64-bit, RAM:8GB.
3) if you load an input document, please also share it with us.
4) the output excel file you got in local environment.
You could send them to us via email support@e-iceblue.com. As soon as we get this information, we will look into it and guide you accordingly.

Sincerely,
Nina
E-iceblue support team
User avatar

Nina.Tang
 
Posts: 1187
Joined: Tue Sep 27, 2016 1:06 am

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