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Tue Sep 19, 2017 2:08 am

I want to save the chart as image, but it shows an error "Some chart types cannot be combined with other types!".

Code as below:
Code: Select all
 xlBook.LoadFromFile("Product_Chart_v2.xlsx", ExcelVersion.Version2010)
Dim img() As Image = xlBook.SaveChartAsImage(xlBook.Worksheets(1))


Please help on this error.
Attachments
Sample.zip
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bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Tue Sep 19, 2017 2:52 am

Dear bruce.luk,

Thanks for your feedback.
I have reproduced the issue and posted it to our Dev team. We will inform you when it is fixed.
Sorry for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Sep 21, 2017 1:35 am

Any update?

bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Thu Sep 21, 2017 2:47 am

Dear bruce.luk,

Thanks for your inquiry.
Sorry that there is no update at present. We will let you know as soon as there is any progress.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Sep 25, 2017 1:38 am

any update?

bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Mon Sep 25, 2017 2:05 am

Dear bruce.luk,

I got information from our Dev team that the issue has been resolved, but we found some other issues after testing. We will fix it ASAP and let you know when the hotfix is available.
Sorry for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Sep 27, 2017 8:33 am

any good news?

bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Wed Sep 27, 2017 8:57 am

Hello,

We will provide you a hotfix within this week, in which the error has get resolved. Thanks for your patience.

Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Fri Sep 29, 2017 7:15 am

Please update the status.

I need to the hotfix by today, it close to project deadline. So please fix it ASAP.

bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Fri Sep 29, 2017 9:15 am

Hello,

Sorry that the hotfix of Spire.Office is not available yet, it is in progress, it will be provided tomorrow. If you only use the Spire.Xls product in your project, you could download and use the latest Spire.Xls hotfix(Spire.XLS Pack Hotfix Version:7.12.90)

Sincerely,
Gary
E-iceblue support team
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Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Sat Sep 30, 2017 2:53 am

Hello,

The newest hotfix of Spire.Office(2.16.18) is published, you could download it from the following link.
https://www.e-iceblue.com/Download/down ... t-now.html

Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Wed Oct 04, 2017 2:47 am

Thanks for your help.

The problem is fixed.

bruce.luk
 
Posts: 10
Joined: Wed Dec 21, 2011 1:53 am

Wed Oct 04, 2017 3:10 am

Hello,

Thanks for your feedback.
Please feel free to contact us if you need any help.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

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