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Wed Jul 26, 2017 8:16 am
Hi,
we have a problem with export DOCX to PDF. See please attached zip file. There are three files.
The Source DOCX: UnitTestTemplate-success.docx
The PDF exported from the Word: UnitTestTemplate-success-ByWord.pdf (this PDF is OK)
The PDF exported from Spire.Doc: UnitTestTemplate-bad-BySpireDoc.pdf (this PDF is Wrong)
The problem you can see on the third page. The left column is wrong. There is missing the image "Download your iPad app".
Thanks.
Josef
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mardla
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- Posts: 5
- Joined: Fri Jun 09, 2017 12:32 pm
Wed Jul 26, 2017 8:17 am
I can't attach the file, he is too large for your system. He has 4MB. Please send me the email address, where can I send the file.
Thanks.
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mardla
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- Posts: 5
- Joined: Fri Jun 09, 2017 12:32 pm
Wed Jul 26, 2017 8:23 am
Hello,
Thanks for your inquiry.
Please send your files to
support@e-iceblue.com.
Sincerely,
Jane
E-iceblue support team
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Jane.Bai
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- Posts: 1156
- Joined: Tue Nov 29, 2016 1:47 am
Thu Jul 27, 2017 8:55 am
I have sent the files.
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mardla
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- Posts: 5
- Joined: Fri Jun 09, 2017 12:32 pm
Thu Jul 27, 2017 9:42 am
Hello,
I have received your email and replied.
Sincerely,
Jane
E-iceblue support team
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Jane.Bai
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- Posts: 1156
- Joined: Tue Nov 29, 2016 1:47 am
Thu Nov 30, 2017 2:36 am
Hello,
Greetings from e-iceblue!
Glad to inform that your issue has been resolved and the hotfix
Spire.Doc Pack(hot fix) Version:6.0.63 is available.
Sincerely,
Jane
E-iceblue support team
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Jane.Bai
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- Posts: 1156
- Joined: Tue Nov 29, 2016 1:47 am