header not visible in pdf using spire.office 2.16

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header not visible in pdf using spire.office 2.16

Postby paolagumi » Mon Jun 19, 2017 8:16 am

Hello,
I have just rennovated the license for Spire.doc and Spire.pdf and downloaded the new version of Spire.office platinum, 2.16, as you suggested me to do last year.
In all of my applications (web and not web), they work fine,
excepting in a project, where I use in particular the "header" statements.
In the pdf the header part is not visible,
so I saved it also as a word document, with docx extension.
In this last document, the header part is visible.
What can I do to make it visible also in the pdf format?

With the previous spire.office version, 2.15.8, it worked fine.

As a sampe, I'm attaching both of my results: in pdf and docx format.
I'm also attaching my code,
if please you can help me.

Many thanks in advance,

Paola
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paolagumi
 
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Re: header not visible in pdf using spire.office 2.16

Postby Jane.Bai » Mon Jun 19, 2017 9:58 am

Hello,

Thanks for your inquiry.
I have reproduced the issue using the latest Spire.Doc(5.9.31), yet when i use the spire.office, an exception occurred rather than the bad pdf results. I have referred the issue to our dev team for fixing. Once there's any update, we will notify you.
Sorry for the inconvenience caused.

Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
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Re: header not visible in pdf using spire.office 2.16

Postby Jane.Bai » Tue Jul 04, 2017 8:07 am

Hello Paola,

Glad to inform that the header missing issue has been resolved, please download the temporary version of spire.Office and have a test.
http://www.e-iceblue.com/downloads/TempVersion/spire.office_2.16.6.zip
I will inform you as well when the official version is available.

Sincerely,
Jane
E-icebule support team
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Jane.Bai
 
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