Issue with generating a PDF file from a DOC file

Technical support for Spire.Doc

Moderator: iceblue support

Issue with generating a PDF file from a DOC file

Postby hsanshul » Tue Jun 13, 2017 1:56 pm

Hi,

We have been experimenting with Free Spire.Doc for .NET to convert MS word files to PDF. In one of the sample files (attached), we noticed that the formatting of the Word file isn't maintained when it gets converted to PDF.

I would appreciate if the forum moderators/team could review the attached files and revert whether it's a bug or have we done something wrong during the file conversion.

Thank you.

Regards,
Anshul
You do not have the required permissions to view the files attached to this post.
hsanshul
 
Posts: 1
Joined: Fri Jun 09, 2017 10:07 am

Re: Issue with generating a PDF file from a DOC file

Postby Jane.Bai » Wed Jun 14, 2017 2:42 am

Hello,

Thanks for your inquiry.
Sorry for the inconvenience that our Free version had caused. I have confirmed that your attached file worked well with the latest hotfix (Spire.Doc Pack(hot fix) Version:5.9.31). As we have no plan to update the free version and all the fixes and new features are implemented in commercial version, please apply the hotfix and try again.
BTW, If you have further issues, please do not hesitate to contact us.

Sincerely,
Jane
E-iceblue support team
User avatar
Jane.Bai
 
Posts: 344
Joined: Tue Nov 29, 2016 1:47 am

Re: Issue with generating a PDF file from a DOC file

Postby Jane.Bai » Mon Jun 19, 2017 6:46 am

Hello,

Has your issue been resolved?
Could you please give us some feedback at your convenience?

sincerely,
Jane
E-iceblue support team
User avatar
Jane.Bai
 
Posts: 344
Joined: Tue Nov 29, 2016 1:47 am


Return to Spire.Doc

Who is online

Users browsing this forum: No registered users and 0 guests