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Fri Jun 09, 2017 10:20 am

I use the following code to do word to pdf convert, but converted pdf content is wrong, the table gets divided, so could you provide solution for fix it? I attached the word and corresponding pdf file.

Document document = new Document();
document.LoadFromFile(@" D:\TestApp\OwinWeb\OfficApproachWordToPDF\doc\problemdoc.docx");
ToPdfParameterList ppl = new ToPdfParameterList();
ppl.IsEmbeddedAllFonts = true;
document.SaveToFile(@"D:\TestApp\OwinWeb\OfficApproachWordToPDF\doc\spiredocconvert.pdf", ppl);
FileViewer(@"D:\TestApp\OwinWeb\OfficApproachWordToPDF\doc\spiredocconvert.pdf");

linzi201719811001
 
Posts: 9
Joined: Fri Jun 09, 2017 9:39 am

Sun Jun 11, 2017 2:45 am

Any help in here?

linzi201719811001
 
Posts: 9
Joined: Fri Jun 09, 2017 9:39 am

Mon Jun 12, 2017 2:33 am

Dear linzi201719811001,

Sorry for late reply as weekend.
I have reproduced the issue and posted it to our Dev team. We will let you know when it is fixed.
Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jun 28, 2017 2:47 pm

I think it's a block issue which make us have no confidence to purchase spiredoc, I really expect that you can give us the solution or workaround to fix it.

linzi201719811001
 
Posts: 9
Joined: Fri Jun 09, 2017 9:39 am

Thu Jun 29, 2017 5:43 am

Dear linzi201719811001,

Thanks for your inquiry.
Sorry that there is no update due to its complexity. And we are trying our best to find a solution, and will let you know when there is any great progress. We apologize for the inconvenience.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jul 05, 2017 1:55 pm

The issue is pending almost one month, we really want to know if any soution or workaround can address it?

linzi201719811001
 
Posts: 9
Joined: Fri Jun 09, 2017 9:39 am

Thu Jul 06, 2017 5:59 am

Dear linzi201719811001,

Thanks for your inquiry.
I am afraid that the issue might not be resolved in a short time, as at present the fix for it will greatly affect the current algorithm of conversion. And we are trying to find a better way to solve it. Once there is any great progress, we will let you know. Sorry for inconvenience and thanks for your undertanding.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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