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Tue Jun 06, 2017 8:51 am

Document document = new Document();
document.LoadFromFile(@"d:\djb.doc");

it throwed out "FileNotFoundException"

but when i open a .docx file it works ok!!!!!

xifeng
 
Posts: 2
Joined: Tue Jun 06, 2017 8:43 am

Tue Jun 06, 2017 9:18 am

Dear xifeng,

Thanks for your inquiry.
Spire.Doc can open .doc file, please provide us with the input file which has the issue here, or send it to us(support@e-iceblue.com) via email for investigation.

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Tue Jun 06, 2017 9:43 am

Betsy.jiang wrote:Dear xifeng,

Thanks for your inquiry.
Spire.Doc can open .doc file, please provide us with the input file which has the issue here, or send it to us(support@e-iceblue.com) via email for investigation.

Thanks,
Betsy
E-iceblue support team

xifeng
 
Posts: 2
Joined: Tue Jun 06, 2017 8:43 am

Tue Jun 06, 2017 9:58 am

Dear xifeng,

I have received the email with input file, and tested it with the latest Spire.Doc Pack(hot fix) Version:5.9.16. It works fine on my side, please try to use this version. If the issue still happens, please provide us with a sample project showing the issue and tell us the OS information(e.g. win7 64bit).

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jun 07, 2017 9:30 am

Dear xifeng,

How is the issue now ?
Could you please give us some feedback at your convenience ?

Thanks,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

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