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Tue Jun 06, 2017 8:51 am
Document document = new Document();
document.LoadFromFile(@"d:\djb.doc");
it throwed out "FileNotFoundException"
but when i open a .docx file it works ok!!!!!
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xifeng
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- Posts: 2
- Joined: Tue Jun 06, 2017 8:43 am
Tue Jun 06, 2017 9:18 am
Dear xifeng,
Thanks for your inquiry.
Spire.Doc can open .doc file, please provide us with the input file which has the issue here, or send it to us(
support@e-iceblue.com) via email for investigation.
Thanks,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Tue Jun 06, 2017 9:43 am
Betsy.jiang wrote:Dear xifeng,
Thanks for your inquiry.
Spire.Doc can open .doc file, please provide us with the input file which has the issue here, or send it to us(
support@e-iceblue.com) via email for investigation.
Thanks,
Betsy
E-iceblue support team
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xifeng
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- Posts: 2
- Joined: Tue Jun 06, 2017 8:43 am
Tue Jun 06, 2017 9:58 am
Dear xifeng,
I have received the email with input file, and tested it with the latest
Spire.Doc Pack(hot fix) Version:5.9.16. It works fine on my side, please try to use this version. If the issue still happens, please provide us with a sample project showing the issue and tell us the OS information(e.g. win7 64bit).
Thanks,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Wed Jun 07, 2017 9:30 am
Dear xifeng,
How is the issue now ?
Could you please give us some feedback at your convenience ?
Thanks,
Betsy
E-iceblue support team
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Betsy.jiang
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- Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am